SFPL vs PG&E Report It
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SFPL
Access your local library's catalog from your mobile device. Browse new releases, manage holds, renew borrowed items, and discover upcoming events. Plan your library visits with ease, all from your pocket.
- Browse new titles and recommendations
- Place and manage holds
- Renew checked out materials
- Plan library visits
- See upcoming events
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San Francisco Public Library in your pocket. Browse new titles and recommendations curated by your library staff, place and manage holds, renew checked out materials, plan your visit and see upcoming events, anytime and anywhere.
PG&E Report It
Easily report non-emergency safety concerns about electrical equipment with photos and location details. Submissions are reviewed by a safety team, and users receive updates on their reports.
- Submit photos/videos of safety concerns
- Include location and description
- View submissions from others
- Receive review and closure notifications
- See PG&E's findings on concerns
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PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe. With the app, you can: • Review examples of safety issues • Submit a photo or video of a non-emergency safety concern • See submissions made by others • Get notified when your safety concern is under review or closed • See PG&E’s findings about your concern and others
Screenshots
Verdict
The clearest difference is rating: SFPL at 4.0 against PG&E Report It's 2.8. SFPL also leads on review sentiment (28% vs 9%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SFPL holds the better App Store score, 4.0 against 2.8. Both are backed by a comparable volume of ratings — 50 and 54 respectively. Written reviews point the same way: 28% of SFPL's written reviews are positive against 9% of PG&E Report It's.
SFPL ships an update every 4 months, PG&E Report It every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | SFPL | PG&E Report It |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (50 ratings) — better | 2.8 (54 ratings) |
| Positive reviews | 27.9% of reviews — better | 9.4% of reviews |
| Number of ratings | 50 | 54 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 22 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | San Francisco Public Library | Pacific Gas & Electric Company |
Customer experience
SFPL
PG&E Report It
Bugs and requests
SFPL
Reported bugs
19 issues- Always logs out and has trouble logging back in
- 403 forbidden error message when clicking links/books
- New message alert shows up each login
- Digital and physical books not showing in history
- Cannot request books through link+ without going to website
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- App lags when changing menus
- Login not saved, asks for card number repeatedly
- Search function not working for specific titles
- App crashes upon opening
- App cuts off when using Safari simultaneously
- App doesn't fit large iPhone screens
- Cannot remove search criteria
- App crashes after a while
- App is unstable and crashes every time
- App is unusable, crashes while opening
- App crashes on start
- App crashes right away
- App keeps logging out
- Search function locates books but cannot place holds
Requested features
9 requests- Bring back 'My List' feature
- Add notification feature
- Add dark mode
- Make library card compatible with Apple Wallet
- Add genre tab
Show 4 moreShow fewer
- Improve UI design and styling
- Add alpha sorting in filters for lists
- Wider range of page numbering in lists
- Allow simultaneous login on web and mobile
PG&E Report It
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SFPL
No in-app purchases
PG&E Report It
No in-app purchases






