MM Helpdesk vs MRI @yourService
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MM Helpdesk
Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, saving time and improving service. Supports GPS mapping and structured item registration for precise location reporting.
- Mobile incident reporting
- Service order submission
- Photo capture and annotation
- GPS/GIS map support
- Structured item registration
- Precise location reporting
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With MM Helpdesk smartphones can be used for simple and easy reporting of incidents or service orders to your organization - and the app even allows you to take a photo and add markings on the photo before reporting an incident. Image documentation clarifies many questions and saves time preparing the proper action to restore functionality or meet the users expectations, and ultimately it provides a better service experience among your users. MM Helpdesk supports GPS / GIS maps and self-selected items registration, and users can with only few clicks make a good and structured registration with precise location.
MRI @yourService
Enhance facilities management by improving user experience for residents and building occupants. Keep everyone informed about requests, issues, and community updates. This app ushers in a new era for user engagement in facilities management.
- Drive end-user satisfaction
- Enhance delivery proposition
- Inform about requests and issues
- Update on building/community status
- New era for facilities management engagement
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The key to great service in homes and buildings lies in great user experience. With @yourService you can drive end user satisfaction and enhance your delivery proposition. Keep everyone informed about their requests and issues, and what’s going on in their building or community. @yourService a new era for Facilities Management user engagement
Screenshots
Verdict
The clearest difference is update cadence: MM Helpdesk at every 5 weeks against MRI @yourService's every 7 months. MRI @yourService's advantage is iOS requirement (10.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MM Helpdesk ships an update every 5 weeks, MRI @yourService every 7 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | MM Helpdesk | MRI @yourService |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (4 ratings) — better | — |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 4 — better | — |
| Update frequency | Every 5 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 109 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | EG A/S | MRI Software |
Customer experience
MM Helpdesk
MRI @yourService
In-app purchases
MM Helpdesk
No in-app purchases
MRI @yourService
No in-app purchases
