b vs SmartLink Professional
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
b
This app unifies all your business communications in one place. Make calls, send texts, video conference, and chat with colleagues and customers. It integrates seamlessly with your cloud phone system for efficient collaboration and issue resolution.
- Unified communication management
- Voice calling and softphone
- Video conferencing up to 50 participants
- SMS and group chat
- Visual voicemail
- Virtual fax
- HIPAA compliant
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b-hive Mobile is the all-new, completely redesigned app for Broadvoice’s b-hive unified cloud communication platform: where conversations happen quicker, customer issues resolve in record time and your team can collaborate like never before. Users can manage all their internal and customer communications from a single application, including voice calling, video conferencing, SMS, chat, fax, and voicemail—all fully integrated with your b-hive cloud business phone system. VOICE: - Place calls from your business number on any device - Softphone interface with call management - Voice call recording - Access your full company directory and sync other contacts VIDEO: - All-new video calling and conferencing - Support for up to 50 simultaneous video participants - Video call recordings with full chat history - Private video links for each user - Video features available to b-hive pro seats only TEXT: - Text message one-on-one with any contact using your business number CHAT - Chat in groups or one-on-one with users from your organization - Securely share files - Reference full chat, call, and video history MORE: - HIPAA Compliant for health care providers - Visual voicemail converts your messages to text - Virtual fax delivers faxes directly to your app; no printing required
SmartLink Professional
This app provides property managers, owners, and residents with a platform to control smart devices, track usage, and improve efficiency. It offers real-time insights and customizable automation for smart homes and communities.
- Real-time smart device insights
- Customizable automation for energy optimization
- Secure resident access to smart devices
- Multifamily property management tools
- Smart City integration
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Connect IoT empowers property managers, owners, and residents with a seamless platform to manage smart devices, monitor usage, and optimize efficiency. Taken the first approach to Smart City. Key Features: - Real-time insights for smart thermostats, water meters, and security systems. - Customizable automation to optimize energy use and reduce costs. - Secure resident access for door locks and other smart devices. - Tailored for multifamily properties to enhance operational oversight. - Compatible with devices managed by property owners—Connect IoT is the future of property management!
Screenshots
Verdict
The clearest difference is rating: b at 2.9 against SmartLink Professional's 2.0. b also leads on ratings volume (68 vs 4). SmartLink Professional's advantage is monetization model (free vs freemium) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
b holds the better App Store score, 2.9 against 2.0. That said, the two scores are not equally well evidenced: b has 68 ratings behind it against 4, so its average is the more settled of the two.
b ships an update every 2 weeks, SmartLink Professional every 8 days. The most recent releases landed on October 25, 2026 and October 16, 2026 respectively.
| Parameter | b | SmartLink Professional |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (68 ratings) — better | 2.0 (4 ratings) |
| Positive reviews | 33.3% of reviews | — |
| Number of ratings | 68 — better | 4 |
| Update frequency | Every 2 weeks | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 96 MB | 135 MB |
| Age rating | 4+ | 4+ |
| Developer | Broadvoice | Connect IoT, LLC |
Customer experience
b
SmartLink Professional
Bugs and requests
b
Reported bugs
54 issues- App never works
- App won't open on new iPhone
- App is unreliable
- One-way texting
- Phones don't work
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- Too many bugs
- Cannot log in
- Not receiving phone calls
- Cannot use when working from home
- Text messages not loading
- Calls not coming through
- Cannot click buttons on screen
- Missed calls from previous user
- Outgoing calls flagged as missed calls
- App doesn't ring
- Incoming calls drop when answered
- Spam calls don't drop
- No time log for billables
- No alpha on keypad
- Very slow to load
- Notification bubble issues
- Slow and complex UI/UX
- Lacking common sense functionality
- Cannot click on a voicemail to return a call
- Calls that go to voicemail don’t show up in call log
- Missed call log inaccurate
- Call log is a total disaster
- No rhyme or reason to call log entries
- No caller ID
- No easy way of clearing missed calls
- Cannot send SMS
- Notification badges won't clear
- App is confusing
- Calls automatically drop after 2 rings
- Navigation is sloppy
- Settings are extremely limited
- Randomly logs you out
- Audio cuts out randomly if connected to Wi-Fi
- If someone calls before or after business hours, their number does not show up in the log unless they leave a voicemail
- Caused numerous headaches
- Not intuitive
- Customer service not friendly
- Updated version uses personal ringtone on iPhone
- Cannot delete old texts and calls
- Calls and texts are combined under chats
- Still have unread notifications despite reading everything
- UI was not thought out
- Voicemails take about an hour to come through
- Doesn’t work well with Bluetooth headphones
- Red notification bubble won't go away
- When answering a call it does not always bring up the app options to transfer calls
- Does not work as an extension of work landline
- No instructions on how to transfer to voicemail
- Poor app compared to the old app
Requested features
14 requests- Option to zoom in or enlarge font
- Ability to transfer calls to coworkers
- Ability to park calls
- Fix notification badge issues
- Custom contacts list
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- Ability to delete old texts and calls
- Separate calls and texts
- Ability to edit more on the app
- Fix notification bubble issue
- Add dark mode option
- Improve UI/UX for clarity and ease of use
- Add distinct ringtones for work calls
- Allow customization of ringtones
- Improve Bluetooth headphone compatibility
SmartLink Professional
Not enough reviews yet to summarise bugs or requests.
In-app purchases
b
No in-app purchases
SmartLink Professional
No in-app purchases
Questions
Is b free?
Is SmartLink Professional free?
Which has better reviews, b or SmartLink Professional?
Do b or SmartLink Professional have ads?
Which is updated more often, b or SmartLink Professional?
Other comparisons
