Entrata Facilities vs b
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Entrata Facilities
Streamline your work order management with this tool. Assign, track, and close tasks efficiently while monitoring completion times.
- Work order assignment
- Work order management
- Work order closing
- Time tracking
- Task completion monitoring
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Entrata Facilities simplifies your work order management process. Quickly assign, manage, and close work orders while tracking the time it takes to complete them.
b
This business communication app integrates voice, video, SMS, chat, fax, and voicemail into a single platform. It allows users to manage all internal and customer interactions from their mobile device, enhancing team collaboration and issue resolution.
- Integrated voice, video, SMS, chat, fax, and voicemail
- Place calls from business number on any device
- Up to 50 simultaneous video participants
- One-on-one texting with business number
- Group and one-on-one chat with file sharing
- HIPAA Compliant for healthcare
- Visual voicemail to text conversion
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b-hive Mobile is the all-new, completely redesigned app for Broadvoice’s b-hive unified cloud communication platform: where conversations happen quicker, customer issues resolve in record time and your team can collaborate like never before. Users can manage all their internal and customer communications from a single application, including voice calling, video conferencing, SMS, chat, fax, and voicemail—all fully integrated with your b-hive cloud business phone system. VOICE: - Place calls from your business number on any device - Softphone interface with call management - Voice call recording - Access your full company directory and sync other contacts VIDEO: - All-new video calling and conferencing - Support for up to 50 simultaneous video participants - Video call recordings with full chat history - Private video links for each user - Video features available to b-hive pro seats only TEXT: - Text message one-on-one with any contact using your business number CHAT - Chat in groups or one-on-one with users from your organization - Securely share files - Reference full chat, call, and video history MORE: - HIPAA Compliant for health care providers - Visual voicemail converts your messages to text - Virtual fax delivers faxes directly to your app; no printing required
Screenshots
Verdict
The clearest difference is rating: Entrata Facilities at 4.8 against b's 2.9. Entrata Facilities also leads on ratings volume (2.8K vs 68) and device support (3 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Entrata Facilities holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: Entrata Facilities has 2.8K ratings behind it against 68, so its average is the more settled of the two. Written reviews point the same way: 35% of Entrata Facilities's written reviews are positive against 33% of b's.
Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Entrata Facilities | b |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2.8K ratings) — better | 2.9 (68 ratings) |
| Positive reviews | 34.9% of reviews — better | 33.3% of reviews |
| Number of ratings | 2.8K — better | 68 |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 59 MB | 96 MB |
| Age rating | 17+ | 4+ |
| Developer | Entrata, Inc. | Broadvoice |
Customer experience
Entrata Facilities
b
User reviews
Entrata Facilities
From 2.8K App Store ratingsWhat we love
- 👍 Convenient for updating work orders
- 👍 User-friendly interface
- 👍 Ability to see multiple properties
Room to improve
- 🐛 Scrolling issues and lack of smoothness
- 🐛 Syncing problems and app crashes
- 🐛 Inaccurate categories and tasks when creating work orders
- 🐛 Login issues with SAML and SSO
- 🐛 Inability to see all occupants in an apartment
b
From 68 App Store ratingsWhat we love
- 👍 Great tool for business communications
- 👍 User-friendly interface
- 👍 Easy to use
- 👍 Reliable technology
- 👍 Strong mobile app
Room to improve
- 🐛 App never works
- 🐛 App won't open
- 🐛 Unreliable app
- 🐛 One-way texting
- 🐛 Phones don't work
Bugs and requests
Entrata Facilities
Reported bugs
5 issues- Can't create work orders on iOS and iPadOS
- Notes not visible to residents
- App crashes after updates
- Maintenance inspection section issues
- Apartment number not visible
Requested features
5 requests- Add Russian language support
- Bring back swipe down to refresh
- Allow searching for issues when creating work orders
- Combine with Site Tablet app
- Improve two-way communication and add scheduling feature
b
Reported bugs
54 issues- App never works
- App won't open on new iPhone
- App is unreliable
- One-way texting
- Phones don't work
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- Too many bugs
- Cannot log in
- Not receiving phone calls
- Cannot use when working from home
- Text messages not loading
- Calls not coming through
- Cannot click buttons on screen
- Missed calls from previous user
- Outgoing calls flagged as missed calls
- App doesn't ring
- Incoming calls drop when answered
- Spam calls don't drop
- No time log for billables
- No alpha on keypad
- Very slow to load
- Notification bubble issues
- Slow and complex UI/UX
- Lacking common sense functionality
- Cannot click on a voicemail to return a call
- Calls that go to voicemail don’t show up in call log
- Missed call log inaccurate
- Call log is a total disaster
- No rhyme or reason to call log entries
- No caller ID
- No easy way of clearing missed calls
- Cannot send SMS
- Notification badges won't clear
- App is confusing
- Calls automatically drop after 2 rings
- Navigation is sloppy
- Settings are extremely limited
- Randomly logs you out
- Audio cuts out randomly if connected to Wi-Fi
- If someone calls before or after business hours, their number does not show up in the log unless they leave a voicemail
- Caused numerous headaches
- Not intuitive
- Customer service not friendly
- Updated version uses personal ringtone on iPhone
- Cannot delete old texts and calls
- Calls and texts are combined under chats
- Still have unread notifications despite reading everything
- UI was not thought out
- Voicemails take about an hour to come through
- Doesn’t work well with Bluetooth headphones
- Red notification bubble won't go away
- When answering a call it does not always bring up the app options to transfer calls
- Does not work as an extension of work landline
- No instructions on how to transfer to voicemail
- Poor app compared to the old app
Requested features
14 requests- Option to zoom in or enlarge font
- Ability to transfer calls to coworkers
- Ability to park calls
- Fix notification badge issues
- Custom contacts list
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- Ability to delete old texts and calls
- Separate calls and texts
- Ability to edit more on the app
- Fix notification bubble issue
- Add dark mode option
- Improve UI/UX for clarity and ease of use
- Add distinct ringtones for work calls
- Allow customization of ringtones
- Improve Bluetooth headphone compatibility
In-app purchases
Entrata Facilities
No in-app purchases
b
No in-app purchases
Questions
Is Entrata Facilities free?
Is b free?
Which has better reviews, Entrata Facilities or b?
Do Entrata Facilities or b have ads?
Which is updated more often, Entrata Facilities or b?
Other comparisons
