Comparison

Halo ITSM, PSA, CRM vs Microbyte

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Halo ITSM, PSA, CRM

Manage your business workflows on the go with this app, offering access to tickets, customer information, and team data. It complements the main web application, providing essential functionality for service management and customer engagement while mobile.

Highlights
  • Access assigned tickets
  • Action tickets via workflows
  • View team and customer data
  • Receive real-time notifications
  • Search within the platform
  • Links to web application
Features
Read full description

Welcome to the Halo app for iOS devices, free to download and use with your main version of Halo. It brings key functionality from the main application to your pocket, helping you stay on track whilst on the go. Features of the app include: - View tickets assigned to you - Action tickets based on your workflows - Access your teams - Access your team's tickets - Receive notifications - List customers - Searching Halo - Links to the web application for other features - And many more to come Halo offers an all-inclusive software solution, relied upon in over 50 countries, designed to transform how organizations manage their operations and deliver service to customers and employees alike. It transforms your current ways of working into intuitive, up-to-the-minute workflows, giving your teams the ability to deliver the very best in service. It won't just standardize your processes, but it will also deliver valuable analytics, so you can match your service delivery to the true needs of your business, present and future. With powerful out-of-the-box functionality, Halo gives you the power to manage your entire business from a single cloud platform. Features include time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more - all tailored to your requirements with an intuitive UI.

About

Microbyte

Features
Read full description

Manage your IT on the go with Microbyte in your pocket. Get a direct line to your IT support team, wherever you are. Raise requests and track your ticket’s progress without having to call or email us. Sign in with your Microsoft account as a Microbyte client to get started.

Screenshots

Halo ITSM, PSA, CRM4 screens
Microbyte4 screens

Verdict

The call

The clearest difference is update cadence: Microbyte at weekly against Halo ITSM, PSA, CRM's every 3 months. Microbyte also leads on iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Halo ITSM, PSA, CRM ships an update every 3 months, Microbyte weekly. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 8 level
Halo ITSM, PSA, CRM versus Microbyte: the parameters behind the verdict, then further details
ParameterHalo ITSM, PSA, CRMMicrobyte
PriceFreeFree
Rating3.2 (22 ratings) — better—
Positive reviews20.0% of reviews—
Number of ratings22 — better—
Update frequencyEvery 3 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size40 MB38 MB
Age rating4+4+
DeveloperHalo Service Solutions LtdMicrobyte Solutions Limited

In-app purchases

None

Halo ITSM, PSA, CRM

No in-app purchases

None

Microbyte

No in-app purchases

Questions

Is Halo ITSM, PSA, CRM free?
Halo ITSM, PSA, CRM is free to download, with no in-app purchases.
Is Microbyte free?
Microbyte is free to download, with no in-app purchases.
Do Halo ITSM, PSA, CRM or Microbyte have ads?
Neither Halo ITSM, PSA, CRM nor Microbyte shows ads.
Which is updated more often, Halo ITSM, PSA, CRM or Microbyte?
Halo ITSM, PSA, CRM ships an update every 3 months, and Microbyte weekly. Most recently, Halo ITSM, PSA, CRM was updated on October 24, 2026 and Microbyte on October 31, 2026.

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