Visual Assistance vs SmartFar
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Assistance
This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.
- Live video and audio sharing
- Photo capture and sharing
- Live markings on images
- Chat and voice chat with translation
- Document display (technical drawings, etc.)
- Real-time expert support
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Work side by side with the experts of the W&H Information and Diagnostic Centre (IDC). Our service engineers digitally support you during troubleshooting as if they were directly on site – thanks to audio and video transmission in real time. Integrated chat functions and the display of technical documents or instructions facilitate the exchange of information. Benefit from fast support without waiting times, reduce downtime and increase your productivity – with Service Sight by Sight. Your possibilities with Visual Assistance: - Share your live view and audio with W&H experts - Take and share photos - Receive helpful live markings in pictures from our experts - Use chat or voice chat communication with automatic translation functions - Gain insight into documents such as technical drawings or circuit diagrams
SmartFar
Control Bluetooth-connected water pumps directly from your smartphone. Adjust start, stop, and flow settings with ease. This utility app offers a simple interface for managing your water pump devices.
- Bluetooth water pump control
- Start/stop pump functions
- Flow adjustment
- Device management
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This Bluetooth water pump app is designed specifically to control Bluetooth-connected water pump devices. Users can easily control the start, stop, and flow adjustment functions of the water pump through the app.
Screenshots
Verdict
The clearest difference is rating: Visual Assistance at 5.0 against SmartFar's 4.0. SmartFar's advantage is update cadence (every 2 weeks vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Visual Assistance holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 2 and 2 respectively.
Visual Assistance ships an update every 5 months, SmartFar every 2 weeks. The most recent releases landed on October 2, 2026 and October 3, 2026 respectively.
| Parameter | Visual Assistance | SmartFar |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.0 (2 ratings) |
| Number of ratings | 2 | 2 |
| Update frequency | Every 5 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 12.4 |
| Further details — not scored | ||
| Size | 43 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | Windmöller & Hölscher | 铱塔(深圳)科技有限公司 |
Customer experience
Visual Assistance
SmartFar
In-app purchases
Visual Assistance
No in-app purchases
SmartFar
No in-app purchases
