MBS Field Tech vs M

The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce. MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”

DAY 2+ M-Work App provides mobile service application for field service technicians of general contractors and subcontractor companies, they can use mobile phones, tablets to complete work efficiently and accurately. Using the mobile app, the entire field service platform is visible in the palm of the technician's hand, adding to the convenience of service. Technicians can communicate well with the work assigned to them, as well as managers and dispatchers. Technicians focus on the services they need to provide, update the progress and completion of project assignment tasks, and paperless work makes the work efficiency of on-site staff Multiplied. Key features include: - Log in with your email anytime, anywhere for full access to your assigned work - You can use the mobile terminal to check in daily work tasks - You can view the daily work schedule assigned to you - You can view the detailed data information of the work order assigned to you, and update the work order task progress synchronously - You can view task-related drawings, attachments and photo information to help you work better - Safety checks to help you identify potential threats on the job site - When the platform assigns you new work tasks, you will receive notifications - Instant messaging for quick and easy communication with managers and dispatchers, whether on site or in the office - manage your profile