MBS Field Tech vs Shopmonkey for Techs 2.0

The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce. MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”

Shopmonkey for Techs is the only auto shop management mobile app designed just for technicians. It syncs seamlessly with Shopmonkey web app — an easy-to-use cloud-based system that helps auto shops understand, manage and grow their business — keeping every team member on the same page no matter where they’re working. Download Shopmonkey for Techs to get the tools you need to work efficiently, stay on top of tasks, and keep in sync with your service writers without ever leaving the bay. FEATURES + VIN and License Plate Scanning - Check in vehicles faster than ever before. One tap of a button pulls up the vehicle information, so you can start working right away. + Digital Vehicle Inspections - Quickly take and mark up photos, upload videos, and add notes to inspections—helping customers understand recommended services while documenting pre-existing vehicle damage. + Built-In Diagrams, Procedures & More - Open vehicle diagrams, specs, wiring, procedures, and fluid information directly from any work order within the app, for quick access to the info you need. + My Work Orders - Get a personalized view into the orders that you are responsible for and see authorized work at a glance. + Workflow Tracking - Clearly track and update work order status as you progress. + To-Do List - Check off labor line items, inspection items, and more to easily keep track of your workload. + Internal Notes & Collaboration - Send and receive notes between service writers and other team members to stay on the same page while saving valuable time. + Real-Time Updates - Create and update customer, vehicle, and work order details right on the mobile app, without having to run to your service writer. + Time Clocks - Track hours and understand your personal efficiency by clocking into any work order, service, or labor item. We're always developing new features to improve the Shopmonkey for Techs app experience, and we'd love to hear your feedback! Drop us a line with new feature requests or just to let us know how we’re doing: https://shopmonkey.canny.io/. --- IN THE NEWS TechCrunch — Shopmonkey raises $75M Series C to help auto repair shops streamline their business: “Now, less than a year after announcing a $25 million Series B, Shopmonkey has garnered another fresh round of capital. The company has raised a $75 million Series C led by previous investors Bessemer Venture Partners and Index Ventures, as well as additional participation from returning investors Headline and I2BF, and new investor ICONIQ Growth. The financing will be used to grow Shopmonkey’s product, sales and marketing teams, and further fuel development of its platform.” --- SUBSCRIBE Shopmonkey has a range of subscription options to fit your shop size and budget. - Basic Monkey - Clever Monkey - Genius Monkey - Enterprise & HD A Shopmonkey subscription is required to use this app. Learn more at www.shopmonkey.com