Needs more work 😂
Scan vin option is usually wrong on the model of car idk how all that works but it is pretty annoying.
Can’t hit return on my phones keyboard in the internal notes or my messages
Look
Like
This.
Camera quality is low for some reason.
Photos I take in one ticks inspection photos sometimes show up in another tickets inspection photos (yea idk hopefully it’s just a glitch on my end and isn’t actually transferring over).
That pretty much sums up my experience with this app.
Needs Work
Response from developer
Hi, thank you for reporting these issues. Our team is aware of both the issues with the Inspection and the Calendar. These will be fixed from end-to-end. We are dedicated to making continued improvements to the app - please contact me at mobile@shopmonkey.io if you have anything else you'd like to share.
What’s wrong with app?
2. Very uncomfortable track done job. Add a filter, so techs can see how many cars they fix during the week, month on custom option.
3. Everyday I have to log in to account.
4. Uploaded video doesn’t play.
Before we don’t have issue like this
Response from developer
Hi, thank you for reporting these issues. I'm sorry to hear you're running into so many problems. Please contact me at mobile@shopmonkey.io I'd love to collect more information to ensure we can fix each of these items.
Extremely Slow
Response from developer
Hi, I'm sorry to hear you are having a terrible experience. I can see you are on an older version of the app. I recommend updating to our newest version to get the best experience. Please email me at mobile@shopmonkey.io where I'll be happy to address all of your feedback.
Get Good.
Photos never upload, if they did it’s missing 50+ photos that I have taken MULTIPLE times.
Response from developer
Hi, I'm sorry to hear you've been effected by app crashes. We uncovered an issue with our scanners that was causing a crash and we've just released a fix for that. Please update to the most recent version. As for your photo upload issue, we just recently released a stability improvement in the build you left this review on so I'd love to get on a call with you to collect some actionable feedback on this problem. Please reach out to me at mobile@shopmonkey.io so we can set up a time to talk.
