eMates vs Fiber AL
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eMates
Facilitates easy and frequent communication between prisoners and their loved ones. Aims to reduce self-harm by fostering connections and aids in prisoner rehabilitation for release.
- Easy prisoner communication
- Secure messaging
- Reduced self-harm
- Release preparation assistance
- Frequent and varied communication
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eMates (emailaprisoner.com) has the following goals: To help family and friends communicate easily and frequently with Prisoners. To reduce thoughts of self-harm/suicide through increased communication. To assist Prisoners in preparation for release with multiple partner agencies. Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication. Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend. Please check the locations page to see what features are available at what establishment: https://www.emailaprisoner.com/content/locations
Fiber AL
This social media platform allows users to share moments through posts, videos, and statuses. It offers monetization options through Pay-Per-View content and virtual gifts, alongside real-time story sharing and a unique tiered status system for enhanced interactions and spam reduction.
- Share posts, videos, and statuses
- Monetize content with Pay-Per-View
- Send and receive virtual gifts
- Real-time story sharing
- Tiered user status system
- In-app chat with status-based messaging
- Earn rewards for activity and referrals
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Welcome to Fiber AL - Your Ultimate Social Media Experience! Dive into a world of endless creativity, connection, and fun with Fiber AL Whether you're sharing your daily moments, discovering amazing content, or connecting with friends and influencers, Fiber AL is your go-to platform. POSTS Share your favorite moments in real-time through captivating images, engaging videos, and expressive statuses. PPV Post images and videos with Pay-Per-View (PPV) and earn when your friends view them. Monetize your creativity effortlessly. GIFTS Send virtual gifts to appreciate your friends' posts. Choose to send gifts with your name or anonymously for a touch of mystery. REALTIME Capture and share your stories directly through the camera with no filters, just real-time moments. Choose how long they stay public: 1 hour, 8 hours, or 24 hours. STATUSES Users have different statuses such as Untrusted, Normal, Verified, Page, or VIP. Get verified through a team-conducted video call for added authenticity. CHAT Connect with others via messages. Users from lower statuses can pay to message users with higher statuses, reducing spam and enhancing meaningful interactions. REWARDS Earn various rewards for your activity on the app or by recommending Fiber to others. Stay active and get rewarded! Join the Fiber AL community today and start sharing your story! Download now and see what the buzz is all about.iber is a social media platform and mobile app company. Fiber markets itself as a social network free from advertisements, data mining and algorithms.
Screenshots
Verdict
The clearest difference is rating: Fiber AL at 3.4 against eMates's 2.0. Fiber AL also leads on ratings volume (51 vs 1) and update cadence (every 5 days vs fortnightly). eMates's advantage is in-app purchases (none vs 8) and ads (none vs shown). On price, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Fiber AL sells 8 one-off in-app purchases. eMates asks for nothing beyond the download.
Fiber AL holds the better App Store score, 3.4 against 2.0. That said, the two scores are not equally well evidenced: Fiber AL has 51 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 4% of eMates's written reviews are positive against 16% of Fiber AL's.
eMates ships an update fortnightly, Fiber AL every 5 days. The most recent releases landed on October 27, 2026 and October 23, 2026 respectively.
| Parameter | eMates | Fiber AL |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (1 ratings) | 3.4 (51 ratings) — better |
| Positive reviews | 4.5% of reviews | 15.8% of reviews — better |
| Number of ratings | 1 | 51 — better |
| Update frequency | Fortnightly | Every 5 days — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 44 MB | 102 MB |
| Age rating | 4+ | 17+ |
| Developer | Unilink Technology Services | Fiber.al SH.P.K |
Customer experience
eMates
Fiber AL
Bugs and requests
eMates
Reported bugs
32 issues- App crashes frequently
- Messages fail to send or are lost
- Messages fail to receive
- Login screen freezes or doesn't respond
- Cannot log in even with correct credentials
Show 27 moreShow fewer
- Account registration errors
- Password reset functionality not working
- Money added to account but not usable
- Apple Pay not accepted despite being advertised
- App freezes for several seconds upon opening
- Contacts disappear or duplicate
- Video calls not working
- Multi-factor authentication codes not received or invalid
- Emails marked as sent but appear as drafts
- No notifications for replies
- App crashes after updates
- Scanned reply pages not appearing
- Scrolling issues within the app
- Identity verification link not working
- Error messages when trying to upload ID or face scan
- App not connecting to the server
- Old messages disappearing or blank screens
- Photos attached multiple times and charged
- Dates on sent/received emails changing
- Support email addresses bounce back
- Neatphone facility connection problems
- App not refreshing and showing old messages
- Video visit requests disappearing
- Email sending process disappears mid-way
- Unable to schedule video visits
- App not user-friendly
- Confusing credit system
Requested features
18 requests- Improve app stability and reliability
- Fix message sending and receiving issues
- Resolve login and account access problems
- Address payment and credit issues
- Enhance customer support responsiveness
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- Improve message delivery speed
- Fix video call functionality
- Ensure Apple Pay compatibility
- Streamline registration process
- Fix password reset and account recovery
- Provide clear instructions for account crediting
- Resolve multi-factor authentication issues
- Improve user interface and experience
- Add notifications for replies
- Allow saving contacts
- Make app more robust and less buggy
- Address issues with image uploads
- Provide clear communication on prison staff reliance
Fiber AL
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eMates
No in-app purchases
Fiber AL
- 2 fiber credits$2.99
- 5 fiber credits$6.99
- 10 fiber credits$12.99
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- 20 fiber credits$24.95
- 50 fiber credits$69.00
- 100 fiber credits$129.99
- 200 fiber credits$249.00
- Fiber 500$699.00
