eMates vs Filmatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eMates
Facilitates easy and frequent communication between prisoners and their loved ones. Aims to reduce self-harm by fostering connections and aids in prisoner rehabilitation for release.
- Easy prisoner communication
- Secure messaging
- Reduced self-harm
- Release preparation assistance
- Frequent and varied communication
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eMates (emailaprisoner.com) has the following goals: To help family and friends communicate easily and frequently with Prisoners. To reduce thoughts of self-harm/suicide through increased communication. To assist Prisoners in preparation for release with multiple partner agencies. Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication. Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend. Please check the locations page to see what features are available at what establishment: https://www.emailaprisoner.com/content/locations
Filmatch
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Filmatch is the fun way for couples to agree on what to watch. Both of you swipe through films — when you both like the same one, it's a match! No more scrolling endlessly through Netflix arguing over what to put on. HOW IT WORKS - Swipe right on films you want to watch, left on ones you don't - The moment you and your partner both like the same film — it appears in your Matches list - Mark films as watched and rate them together - Filter by genre and streaming service so you only see films you can actually watch FEATURES - Instant matches — see your mutual likes in real time - Genre preferences — tailor your queue to what you're in the mood for - Streaming filters — focus on films available on your subscriptions - Watchlist — save films for later - Match history — look back at everything you've watched together - Partner codes — pair privately with just one person Free to use. No account sharing. Just two people, one queue, zero arguments.
Screenshots
Verdict
The clearest difference is in-app purchases: eMates at none against Filmatch's 1. eMates also leads on ads (none vs shown). Filmatch's advantage is update cadence (weekly vs fortnightly). On price, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Filmatch sells 1 one-off in-app purchase. eMates asks for nothing beyond the download.
eMates ships an update fortnightly, Filmatch weekly. The most recent releases landed on October 15, 2026 and September 29, 2026 respectively.
| Parameter | eMates | Filmatch |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (1 ratings) — better | — |
| Positive reviews | 4.5% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Fortnightly | Weekly — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 44 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Unilink Technology Services | Kaiyn Sheppard |
Bugs and requests
eMates
Reported bugs
32 issues- App crashes frequently
- Messages fail to send or are lost
- Messages fail to receive
- Login screen freezes or doesn't respond
- Cannot log in even with correct credentials
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- Account registration errors
- Password reset functionality not working
- Money added to account but not usable
- Apple Pay not accepted despite being advertised
- App freezes for several seconds upon opening
- Contacts disappear or duplicate
- Video calls not working
- Multi-factor authentication codes not received or invalid
- Emails marked as sent but appear as drafts
- No notifications for replies
- App crashes after updates
- Scanned reply pages not appearing
- Scrolling issues within the app
- Identity verification link not working
- Error messages when trying to upload ID or face scan
- App not connecting to the server
- Old messages disappearing or blank screens
- Photos attached multiple times and charged
- Dates on sent/received emails changing
- Support email addresses bounce back
- Neatphone facility connection problems
- App not refreshing and showing old messages
- Video visit requests disappearing
- Email sending process disappears mid-way
- Unable to schedule video visits
- App not user-friendly
- Confusing credit system
Requested features
18 requests- Improve app stability and reliability
- Fix message sending and receiving issues
- Resolve login and account access problems
- Address payment and credit issues
- Enhance customer support responsiveness
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- Improve message delivery speed
- Fix video call functionality
- Ensure Apple Pay compatibility
- Streamline registration process
- Fix password reset and account recovery
- Provide clear instructions for account crediting
- Resolve multi-factor authentication issues
- Improve user interface and experience
- Add notifications for replies
- Allow saving contacts
- Make app more robust and less buggy
- Address issues with image uploads
- Provide clear communication on prison staff reliance
Filmatch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eMates
No in-app purchases
Filmatch
- Remove Ads$4.99









