SmarterTrack Mobile vs Adonis SFA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmarterTrack Mobile
Manage customer service tickets, live chats, call logs, and tasks on the go. This mobile app provides essential tools for agents and managers to deliver high-quality support from anywhere, complementing the web interface.
- Ticket management
- Live chat support
- Call logging
- Task management
- File attachments
- Light/dark themes
- FaceID/TouchID login
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SmarterTrack Mobile complements the full web interface that's available to agents and managers using SmarterTrack, either on-premises or the SmarterTrack hosted service. It provides all the core functionality needed to provide high quality customer service and support when on-the-go. This includes access to: Ticketing - Take/transfer tickets - Reply to tickets - Set follow-ups - Add comments - Upload files/attachments - Ticket translations - Much more! Live Chat - New chat and/or chat message notifications - Take/transfer chats - Reply to chats - Coach agents in a chat - Live chat translation - Much more! Call Logging - Create new call logs - Add notes/descriptions - Add/edit call times - Much more! Task Management - Create new tasks - Change status, priority, time estimates, etc. - Add updates - Much more! And includes additional features such as: - Light and dark themes - In-App notifications for live chats - Work across all Brands - FaceID and TouchID supported for log in - Group and agent management - Run manual events
Adonis SFA
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The application has been developed for Field Force and management to increase the productivity, process adherence and empower the Field force / Management.
Screenshots
Verdict
The clearest difference is update cadence: SmarterTrack Mobile at every 6 weeks against Adonis SFA's every 6 months. Adonis SFA's advantage is iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmarterTrack Mobile ships an update every 6 weeks, Adonis SFA every 6 months. The most recent releases landed on September 17, 2026 and May 22, 2026 respectively.
| Parameter | SmarterTrack Mobile | Adonis SFA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2 ratings) — better | — |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 6 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | SmarterTools Inc. | Mavens i Softech Solutions Private Limited |
In-app purchases
SmarterTrack Mobile
No in-app purchases
Adonis SFA
No in-app purchases
