Comparison

Help Desk+ vs IMAG Directory

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Help Desk+

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Highlights
  • Create service tickets and change requests
  • Multi-user collaboration
  • Customizable attributes and reports
  • User management and role assignment
  • Branch management for different locations
  • Face ID for secure access
Features
Read full description

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/

About

IMAG Directory

Read full description

The International Milling and Grain Directory is published annually and is a must-have reference for those buying equipment, raw materials and ingredients and services. Our annual gives you complete contracts and a wealth of related information while on the move! You may purchase a 1-year auto-renewing subscription for £11.00, or you can buy the annual edition when you need to for the same price. The subscription will include the current issue if you do not already own it and subsequently-published future issues. Payment will be charged to your iTunes Account at confirmation of purchase. This subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period, your account will be charged for renewal within 24 hours prior to the end of the current period. The cost of the renewal will match the initial subscription price. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. You may turn off auto-renewing subscriptions by going to your user’s Account Settings after purchase. No cancellation of the current subscription is allowed during your active subscription period. The subscription will include the current issue if you do not already own it and subsequently-published future issues. Payment will be charged to your iTunes Account at confirmation of purchase. This subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period, your account will be charged for renewal within 24 hours prior to the end of the current period. The cost of the renewal will match the initial subscription price. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. You may turn off auto-renewing subscriptions by going to your user’s Account Settings after purchase. No cancellation of the current subscription is allowed during your active subscription period. You may view our Privacy Policy at https://millingandgrain.com/entrada/privacy-policy-18364/ You may view our Terms & Conditions at https://apazine.com/terms

Screenshots

Help Desk+4 screens
IMAG Directory4 screens

Verdict

The call

The clearest difference is ads: Help Desk+ at none against IMAG Directory's shown. Help Desk+ also leads on update cadence (monthly vs every 5 months). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month and IMAG Directory sells 8 in-app purchases, starting at $12.00 per year. Whichever you choose, the download price is not the number that matters.

UpkeepUpdate frequency

Help Desk+ ships an update monthly, IMAG Directory every 5 months. The most recent releases landed on October 20, 2026 and October 15, 2026 respectively.

Scorecard2 real differences · 7 level
Help Desk+ versus IMAG Directory: the parameters behind the verdict, then further details
ParameterHelp Desk+IMAG Directory
PriceFreeFree
Rating5.0 (3 ratings) — better—
Number of ratings3 — better—
Update frequencyMonthly — betterEvery 5 months
AdsNo — betterYes
In-app purchasesYesYes
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod, Mac — betteriPhone, iPad, iPod
Requires iOS15.615.6
Further details — not scored
Size42 MB22 MB
Age rating4+4+
DeveloperStarkode Limited CompanyPerendale

In-app purchases

3 purchases

Help Desk+

Subscriptions3
  • Single User7 Days trial$7.991 Month
  • 3 Users7 Days trial$19.491 Month
  • 6 Users7 Days trial$34.991 Month
8 purchases

IMAG Directory

Subscriptions1
  • IMAG Directory 1-Year$12.001 Year
One-time7
  • MAG Directory 2022$12.00
  • IMAG Directory 2021$12.00
  • IMAG Directory 2024$12.00
Show 4 more
  • IMAG Directory 2023$12.99
  • IMAG Directory 2027$12.99
  • IMAG Directory 2026$12.99
  • IMAG Directory 2025$12.99

Questions

Is Help Desk+ free?
Help Desk+ is free to download, with in-app purchases available.
Is IMAG Directory free?
IMAG Directory is free to download, with in-app purchases available.
Do Help Desk+ or IMAG Directory have ads?
IMAG Directory shows ads; Help Desk+ does not.
Which is updated more often, Help Desk+ or IMAG Directory?
Help Desk+ ships an update monthly, and IMAG Directory every 5 months. Most recently, Help Desk+ was updated on October 20, 2026 and IMAG Directory on October 15, 2026.

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