Comparison

Help Desk+ vs BW Energy Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Help Desk+

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Highlights
  • Create service tickets and change requests
  • Multi-user collaboration
  • Customizable attributes and reports
  • User management and role assignment
  • Branch management for different locations
  • Face ID for secure access
Features
Read full description

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/

About

BW Energy Service

Features
Read full description

The app offers you the opportunity to create and send in any kind of reports related to Safety and Quality. It may also be used for various Inspections and Audits. Help us all have a safer working environment; see it, report it!

Screenshots

Help Desk+4 screens
BW Energy Service4 screens

Verdict

The call

The clearest difference is in-app purchases: BW Energy Service at none against Help Desk+'s 3. BW Energy Service also leads on update cadence (fortnightly vs monthly). Help Desk+'s advantage is device support (4 vs 2). On price, ads and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. BW Energy Service asks for nothing beyond the download.

UpkeepUpdate frequency

Help Desk+ ships an update monthly, BW Energy Service fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 6 level
Help Desk+ versus BW Energy Service: the parameters behind the verdict, then further details
ParameterHelp Desk+BW Energy Service
PriceFreeFree
Rating5.0 (3 ratings) — better—
Number of ratings3 — better—
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod, Mac — betteriPhone, iPod
Requires iOS15.615.6
Further details — not scored
Size42 MB13 MB
Age rating4+4+
DeveloperStarkode Limited CompanyTrond Hansen

In-app purchases

3 purchases

Help Desk+

Subscriptions3
  • Single User7 Days trial$7.991 Month
  • 3 Users7 Days trial$19.491 Month
  • 6 Users7 Days trial$34.991 Month
None

BW Energy Service

No in-app purchases

Questions

Is Help Desk+ free?
Help Desk+ is free to download, with in-app purchases available.
Is BW Energy Service free?
BW Energy Service is free to download, with no in-app purchases.
Do Help Desk+ or BW Energy Service have ads?
Neither Help Desk+ nor BW Energy Service shows ads.
Which is updated more often, Help Desk+ or BW Energy Service?
Help Desk+ ships an update monthly, and BW Energy Service fortnightly. Most recently, Help Desk+ was updated on November 3, 2026 and BW Energy Service on October 30, 2026.

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