Help Desk+ vs BW Energy Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Help Desk+
Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.
- Create service tickets and change requests
- Multi-user collaboration
- Customizable attributes and reports
- User management and role assignment
- Branch management for different locations
- Face ID for secure access
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Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/
BW Energy Service
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The app offers you the opportunity to create and send in any kind of reports related to Safety and Quality. It may also be used for various Inspections and Audits. Help us all have a safer working environment; see it, report it!
Screenshots
Verdict
The clearest difference is in-app purchases: BW Energy Service at none against Help Desk+'s 3. BW Energy Service also leads on update cadence (fortnightly vs monthly). Help Desk+'s advantage is device support (4 vs 2). On price, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. BW Energy Service asks for nothing beyond the download.
Help Desk+ ships an update monthly, BW Energy Service fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.
| Parameter | Help Desk+ | BW Energy Service |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | — |
| Number of ratings | 3 — better | — |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod, Mac — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 42 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | Starkode Limited Company | Trond Hansen |
In-app purchases
Help Desk+
- Single User7 Days trial$7.991 Month
- 3 Users7 Days trial$19.491 Month
- 6 Users7 Days trial$34.991 Month
BW Energy Service
No in-app purchases
Questions
Is Help Desk+ free?
Is BW Energy Service free?
Do Help Desk+ or BW Energy Service have ads?
Which is updated more often, Help Desk+ or BW Energy Service?
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