Help Desk+ vs GetFix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Help Desk+
Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.
- Create service tickets and change requests
- Multi-user collaboration
- Customizable attributes and reports
- User management and role assignment
- Branch management for different locations
- Face ID for secure access
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Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/
GetFix
On-demand repair services for electronic devices are available 24/7, delivered to your location. Connect with certified technicians for prompt, reliable, and secure assistance through a user-friendly interface. Track your service status in real time for ultimate convenience.
- On-demand electronic device repairs
- 24/7 availability
- Certified technicians
- Doorstep delivery
- Real-time service tracking
- User-friendly interface
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GetFix24 is your premier solution for on-demand electronic device repairs, delivered right to your doorstep, anytime and anywhere. Available 24/7, 365 days a year, our service ensures prompt, reliable, and secure assistance. With a network of certified and highly skilled technicians, we provide exceptional quality and efficiency tailored to your needs. The sleek, user-friendly interface allows you to easily request repairs and track the status of your service in real time. Download GetFix24 and experience the convenience of expert repair services at your fingertips.
Screenshots
Verdict
The clearest difference is in-app purchases: GetFix at none against Help Desk+'s 3. Help Desk+'s advantage is ads (none vs shown) and device support (4 vs 2). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. GetFix asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 5.0 for Help Desk+ against 5.0 for GetFix. Both are backed by a comparable volume of ratings — 3 and 2 respectively.
Help Desk+ ships an update every 4 weeks, GetFix monthly. The most recent releases landed on October 2, 2026 and October 7, 2026 respectively.
| Parameter | Help Desk+ | GetFix |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) | 5.0 (2 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 3 — better | 2 |
| Update frequency | Every 4 weeks — better | Monthly |
| Ads | No — better | Yes |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod, Mac — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 42 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Starkode Limited Company | GetFix LLC |
Customer experience
Help Desk+
GetFix
In-app purchases
Help Desk+
- Single User7 Days trial$7.991 Month
- 3 Users7 Days trial$19.491 Month
- 6 Users7 Days trial$34.991 Month
GetFix
No in-app purchases








