Comparison

Help Desk+ vs GetFix

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Help Desk+

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Highlights
  • Create service tickets and change requests
  • Multi-user collaboration
  • Customizable attributes and reports
  • User management and role assignment
  • Branch management for different locations
  • Face ID for secure access
Features
Read full description

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/

About

GetFix

On-demand repair services for electronic devices are available 24/7, delivered to your location. Connect with certified technicians for prompt, reliable, and secure assistance through a user-friendly interface. Track your service status in real time for ultimate convenience.

Highlights
  • On-demand electronic device repairs
  • 24/7 availability
  • Certified technicians
  • Doorstep delivery
  • Real-time service tracking
  • User-friendly interface
Features
Read full description

GetFix24 is your premier solution for on-demand electronic device repairs, delivered right to your doorstep, anytime and anywhere. Available 24/7, 365 days a year, our service ensures prompt, reliable, and secure assistance. With a network of certified and highly skilled technicians, we provide exceptional quality and efficiency tailored to your needs. The sleek, user-friendly interface allows you to easily request repairs and track the status of your service in real time. Download GetFix24 and experience the convenience of expert repair services at your fingertips.

Screenshots

Help Desk+4 screens
GetFix4 screens

Verdict

The call

The clearest difference is in-app purchases: GetFix at none against Help Desk+'s 3. Help Desk+'s advantage is ads (none vs shown) and device support (4 vs 2). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. GetFix asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Help Desk+ against 5.0 for GetFix. Both are backed by a comparable volume of ratings — 3 and 2 respectively.

UpkeepUpdate frequency

Help Desk+ ships an update every 4 weeks, GetFix monthly. The most recent releases landed on October 2, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
Help Desk+ versus GetFix: the parameters behind the verdict, then further details
ParameterHelp Desk+GetFix
PriceFreeFree
Rating5.0 (3 ratings)5.0 (2 ratings)
Positive reviews—100.0% of reviews
Number of ratings3 — better2
Update frequencyEvery 4 weeks — betterMonthly
AdsNo — betterYes
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPod, Mac — betteriPhone, iPad
Requires iOS15.6 — better16.0
Further details — not scored
Size42 MB40 MB
Age rating4+4+
DeveloperStarkode Limited CompanyGetFix LLC

Customer experience

Help Desk+

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

GetFix

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

3 purchases

Help Desk+

Subscriptions3
  • Single User7 Days trial$7.991 Month
  • 3 Users7 Days trial$19.491 Month
  • 6 Users7 Days trial$34.991 Month
None

GetFix

No in-app purchases

Questions

Is Help Desk+ free?
Help Desk+ is free to download, with in-app purchases available.
Is GetFix free?
GetFix is free to download, with no in-app purchases.
Which has better reviews, Help Desk+ or GetFix?
Help Desk+ and GetFix are both rated 5.0 out of 5 on the App Store, from 3 and 2 ratings respectively.
Do Help Desk+ or GetFix have ads?
GetFix shows ads; Help Desk+ does not.
Which is updated more often, Help Desk+ or GetFix?
Help Desk+ ships an update every 4 weeks, and GetFix monthly. Most recently, Help Desk+ was updated on October 2, 2026 and GetFix on October 7, 2026.

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