Help Desk+ vs Tier0

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/

Tier0 brings your industrial workspace to your pocket. Sign in to your Tier0 workspace and instantly launch the apps your team has published — no setup required. Built for teams working with the Unified Namespace (UNS) and industrial IoT data, Tier0 keeps your operations within reach wherever you are. KEY FEATURES • Launchpad — Open and run your published apps directly from your phone, organized by project. • Workspaces — Switch between the workspaces you belong to and see the right apps for each. • Add to Home Screen — Pin any app to your device home screen for one-tap access. • Secure sign-in — Log in with your account, Google, or GitHub. • Adjustable text size and multi-language support (English / 简体中文 / 繁體中文), with system-language follow. Tier0 is designed for engineers, operators, and teams who need fast, reliable access to their industrial applications and data on the move. Learn more at https://tier0.dev