Shift4 InCharge vs Cinquo

Actionable insights at your fingertips. InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere. Features include: - Ability to view stats from multiple locations or hone in on a single restaurant - Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems - Quick login access with fingerprint and facial recognition options Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of: - Total sales - Sales per ticket - Average ticket time - Open tickets - Labor percentage From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues. InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies. - View staff member performance, including hours, sales, tips, ticket time, and more - Compare current labor percentages with the location’s trends - Identify staff currently working overtime

Cinquo is the review management platform local businesses actually use, built for restaurants, hotels, clinics and any group running more than one location. If your Google rating matters to your business, this is the tool. You don't lose customers over one bad review. You lose them when the reviews that matter go unanswered, your rating quietly slips, and nobody has a clear plan to fix it. Cinquo gives you the KPIs and workflows that actually move your Google Maps reputation. WHAT MAKES CINQUO DIFFERENT Your Real Rating Google Maps rounds your score up or down. Cinquo shows your true, unrounded rating, so you always know where you actually stand and catch reputation drops early. A clear path to 5 stars Our goal calculator tells you exactly how many 5-star reviews you need to hit your next milestone. No guessing, no hoping. Reply fast, keep your voice CINTIA, our AI, reads every review and drafts a reply in your tone, using your templates. You approve before anything goes out. Cinquo never auto-posts on your behalf. Collect reviews where it counts Unlimited personalized QR codes, per location, per table or per employee, so customers can leave a review in seconds. Assign a QR to a specific team member and see exactly how many reviews they bring in, and at what rating. Flag removable reviews Cinquo's built-in detector flags reviews that break Google's policies, so once you report them, they come down within hours instead of sitting there for weeks. Share reviews on social media in two taps Turn a great review into a shareable graphic for Instagram in seconds. Pick a template, edit the text, choose what to show, even change the colors. No design skills needed. Built for chains, franchises and groups Delegated Users let local managers handle their own reviews and see their own location's metrics. You keep brand consistency and centralized reporting for HQ. Your whole team, measured for real Compare locations, spot who's falling behind and who's crushing it, and bring real numbers to the meetings that matter, not pretty reports nobody opens again. More power on the web Sign up in the app and you also get access to our web platform, with AI-generated review summaries, custom QR creation, delegated user management, and deeper filtering across all your reviews. WHO CINQUO IS FOR Restaurants, restaurant groups, hotels and hotel chains, clinics, franchises, and any physical-location business that depends on what people say about it on Google. Trusted by 1,100+ active customers across 5 continents, with a 4.9-star average rating and thousands of locations managed every day. Connect your Google Business Profile and stop losing customers to a review nobody answered in time.