LumoGo vs ET App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LumoGo
Plan and book affordable, sustainable train journeys between London and Edinburgh. Access live UK train times, platform details, and mobile tickets directly within the app. Save money with advance ticket options for a convenient travel experience.
- Book train tickets directly
- Save with advance tickets
- Store mobile train tickets
- Check live UK train times
- View platform details
- Save frequent journeys
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Lumo is a 100% electric fleet of trains, running between London King’s Cross and Edinburgh Waverley, providing regular, cost effective, sustainable travel as an alternative to flying and just as time effective. Use the LumoGo app to plan your next journey and book train tickets with ease. We’ll help you get from A to B with live travel updates, train times and onward options - sustainably and at a price everyone can afford. Key Features: Book Train Tickets • Purchase train tickets direct from Lumo to benefit from our best prices. • Save up to 50% with LumoFixed advance train tickets. • In a rush? Store mobile train tickets in-app to use straight-away. Check Live UK Train Times • View departure and arrival times for all UK National Rail services. • Check live train timetables, locations and where to be with platform details. • Save your frequent journeys for ease of checking again later. Download now and plan your next train journey! Information to note: You’ll need to create an online Lumo account or sign-in before you can purchase your train tickets. Learn more about us at https://www.lumo.co.uk
ET App
Purchase and display mobile tickets for travel in and around Edinburgh. Securely pay with Apple Pay or card, eliminating the need for cash when boarding.
- Mobile ticket purchasing
- Secure payment options
- Apple Pay integration
- Debit/credit card payments
- Digital ticket display
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The ET app from Edinburgh Trams is the perfect mobile ticketing companion for those travelling in and around Edinburgh. Mobile Tickets: Purchase mobile tickets securely with Apple Pay or a debit/credit card and show the driver when boarding - no more searching for cash! As always, we welcome your feedback. You can send it to us via the app.
Screenshots
Verdict
The clearest difference is ratings volume: LumoGo at 124 against ET App's 5. ET App's advantage is update cadence (fortnightly vs every 6 weeks) and review sentiment (25% vs 14%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.2 for LumoGo against 4.2 for ET App. That said, the two scores are not equally well evidenced: LumoGo has 124 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 14% of LumoGo's written reviews are positive against 25% of ET App's.
LumoGo ships an update every 6 weeks, ET App fortnightly. The most recent releases landed on October 27, 2026 and October 30, 2026 respectively.
| Parameter | LumoGo | ET App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (124 ratings) — better | 4.2 (5 ratings) |
| Positive reviews | 13.5% of reviews | 25.0% of reviews — better |
| Number of ratings | 124 — better | 5 |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 131 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Lumo | Edinburgh Trams |
Customer experience
LumoGo
ET App
Bugs and requests
LumoGo
Reported bugs
32 issues- Constant technical issues
- Cannot log in
- Error messages when viewing/changing seats
- App won't open in train station
- App doesn't work outside of UK or with eSIM
Show 27 moreShow fewer
- Geofencing doesn't work reliably
- Refunds not received
- App discriminates against blind users (VoiceOver issues)
- Website password not accepted on app
- Ticket in app does not show seat numbers
- App keeps saying error when booking
- Ticket in app does not show train time
- App doesn't work at all
- Cannot enter destination names
- Web chat help not working
- App doesn't let you search for trains
- Second ticket not showing in app
- Website shows journey as 'completed' prematurely
- App ticket doesn't have seat number
- E-ticket not transferable to Apple Wallet
- Actions transferred out of app back to website, requiring re-login
- iPad version is unusable/truncated
- Application error during registration
- App registration doesn't automatically capitalize name
- Cannot book Lumo tickets on the app, only website
- App only lists LNER services, not Lumo
- App shows all trains in UK, not just Lumo
- App shows other carriers' trains, not just Lumo
- Technical issue preventing app access
- Unable to sign in due to 'technical issue'
- App doesn't download fully
- Only a quarter of the app is visible, keyboard misplaced
Requested features
9 requests- Add Apple Wallet support
- Display seat numbers clearly on tickets
- Improve accessibility for visually impaired users
- Ensure app works reliably outside of the UK
- Improve registration process to work with password managers
Show 4 moreShow fewer
- Show only Lumo trains in the app
- Provide a calendar view for Lumo train availability
- Allow seat reservations within the app
- Display departure and arrival times clearly on tickets
ET App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
LumoGo
No in-app purchases
ET App
No in-app purchases
