Can’t login
Always technical issues. Came even check train times.
Seat change
Constantly get error message when attempting to view or change seat
Doesn’t work at all
I’m sitting here right in the Edinburgh Waverley train station and the app won’t open. It tells me it works best when in the UK. It seems it doesn’t.
Refund
Still not received my refunded after train was delayed
Buggy geo restrictions
For whatever reason, the app limits features to when you are in the UK which is silly enough when planning but downright problematic as geofencing just doesnt work reliably. Sent from London where the app is telling me to wait till im in the uk to get my ticket





