Plan and book affordable, sustainable train journeys between London and Edinburgh. Access live UK train times, platform details, and mobile tickets directly within the app. Save money with advance ticket options for a convenient travel experience.
What We Love
- 👍 Simple and economical (mentioned once)
- 👍 Perfect (mentioned once)
Room to Improve
- 🐛 App doesn't work (frequent)
- 🐛 Login issues (frequent)
- 🐛 Technical issues (frequent)
- 🐛 Geofencing/location restrictions problematic
- 🐛 Refund issues
- 🐛 Accessibility issues for visually impaired
- 🐛 No Apple Wallet support
- 🐛 Seat numbers not displayed
- 🐛 App doesn't show Lumo services, only LNER
- 🐛 Poor user testing
- 🐛 Registration issues
- 🐛 Website and app not syncing
- 🐛 Unclear ticket validity information
- 🐛 No clear error codes or help desk contact
- 🐛 App not fully downloading/visible
- 🐛 Inconsistent experience between app and website
- 🐛 Customer support unhelpful/profit over people
