Smartgen Product vs AIGFeedback

Smartgen is based on serving and facilitating users, and has recently launched a new product app, the first in the industry, which is so capricious. This app can provide you with information on Smartgen's product generator set control module, dual power supply control module, ship engine control module, water pump control module, lighthouse unit control module, generator set protection module, switch type battery charger, generator set control screen, engine heater, dual power switch, cloud monitoring module, and communication module. In addition, it also provides online customer service, FAQs, and Smartgen company introduction, After downloading the product information, you can view it offline. It is your personal assistant for technical design and after-sales service. With it, you are also an expert.

AIGFeedback is a fault feedback application for generator controllers. Its purpose is to enable end customers (on-site users of the equipment) without basic professional knowledge to submit fault feedback through the AIGFeedback application. It automatically generates an electronic work order containing fault information, on-site pictures, and detailed descriptions and synchronizes it to the cloud platform. Equipment manufacturers or suppliers can obtain the work order data in real time, remotely guide customers to troubleshoot problems or directly intervene in parameter debugging, establishing a "on-site diagnosis + cloud support" collaborative operation mode, significantly enhancing the convenience of equipment operation and fault handling efficiency.