SwiftConnect Mobile vs PGH311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SwiftConnect Mobile
This app enables convenient building access using your iPhone or Apple Watch, eliminating the need for physical cards. Streamline your daily entry to the workplace with this digital solution.
- Digital building access
- Use iPhone for entry
- Use Apple Watch for entry
- Replaces physical cards
- Workplace access
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Ditch your plastic card and start using your iOS mobile devices for your everyday building access. SwiftConnect allows you to use your iPhone or Apple Watch to conveniently access your workplace without the hassle of physical cards.
PGH311
Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.
- Submit non-emergency service requests
- Track request updates
- View active service requests
- Connect with city departments
- Report potholes, trash, and debris
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The City of Pittsburgh 311 Customer Service Center is proud to connect residents to vital non-emergency services to improve the lives of residents and visitors. The 311 team processes over 100,000 service requests per year to help keep all 90 neighborhoods safe and clean. Examples of commonly requested services include pothole repair, missed trash or recycling pick-up, weeds and debris, and many more. Use the app to submit your request, and it will be automatically routed to the department responsible for response. The app also provides an easy way to track updates to service requests and see other active service requests throughout the city.
Screenshots
Verdict
The clearest difference is rating: SwiftConnect Mobile at 2.8 against PGH311's 1.8. SwiftConnect Mobile also leads on update cadence (every 6 weeks vs every 5 months). PGH311's advantage is device support (3 vs 1) and iOS requirement (15.1 vs 17.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SwiftConnect Mobile holds the better App Store score, 2.8 against 1.8. Both are backed by a comparable volume of ratings — 13 and 17 respectively. Written reviews complicate that: 25% of SwiftConnect Mobile's written reviews are positive against 31% of PGH311's, so the app with the better star average is not the one people write more warmly about.
SwiftConnect Mobile ships an update every 6 weeks, PGH311 every 5 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.
| Parameter | SwiftConnect Mobile | PGH311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (13 ratings) — better | 1.8 (17 ratings) |
| Positive reviews | 25.0% of reviews | 30.8% of reviews — better |
| Number of ratings | 13 | 17 — better |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 62 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Technologies Ipseite Inc | City of Pittsburgh |
Customer experience
SwiftConnect Mobile
PGH311
In-app purchases
SwiftConnect Mobile
No in-app purchases
PGH311
No in-app purchases
Questions
Is SwiftConnect Mobile free?
Is PGH311 free?
Which has better reviews, SwiftConnect Mobile or PGH311?
Do SwiftConnect Mobile or PGH311 have ads?
Which is updated more often, SwiftConnect Mobile or PGH311?
Other comparisons
