Comparison

TotalChat by Web.com vs Kommo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TotalChat by Web.com

Read full description

TotalChat is your all in one chat solution for busy professionals and business websites. Whether you are a sole trader running a boutique business or a large corporate with hundreds of staff, the TotalChat App will help you to manage live client chat and keep you directly connected with visitors on your website and other critical pages where you need to chat to visitors.

About

Kommo

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

Highlights
  • Messenger, email, and call integration
  • Live customizable sales dashboard
  • Automation tools (salesbot, templates)
  • Lead generation via business card scanning
  • Mobile sales pipeline management
  • Team performance monitoring
Features
Read full description

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.

Screenshots

TotalChat by Web.com4 screens
Kommo4 screens

Verdict

The call

The clearest difference is update cadence: Kommo at every 2 weeks against TotalChat by Web.com's every 11 months. TotalChat by Web.com's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TotalChat by Web.com ships an update every 11 months, Kommo every 2 weeks. The most recent releases landed on September 16, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
TotalChat by Web.com versus Kommo: the parameters behind the verdict, then further details
ParameterTotalChat by Web.comKommo
PriceFreeFree
Rating—4.3 (12 ratings) — better
Positive reviews—83.8% of reviews
Number of ratings—12 — better
Update frequencyEvery 11 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPad, iPod — betteriPhone, Apple Watch
Requires iOS12.0 — better16.0
Further details — not scored
Size29 MB183 MB
Age rating4++4
DeveloperWeb.com Group, Inc.Terimpol S.A.

In-app purchases

None

TotalChat by Web.com

No in-app purchases

None

Kommo

No in-app purchases

Questions

Is TotalChat by Web.com free?
TotalChat by Web.com is free to download, with no in-app purchases.
Is Kommo free?
Kommo is free to download, with no in-app purchases.
Do TotalChat by Web.com or Kommo have ads?
Neither TotalChat by Web.com nor Kommo shows ads.
Which is updated more often, TotalChat by Web.com or Kommo?
TotalChat by Web.com ships an update every 11 months, and Kommo every 2 weeks. Most recently, TotalChat by Web.com was updated on September 16, 2026 and Kommo on September 24, 2026.

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