TotalChat by Web.com vs Kommo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TotalChat by Web.com
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TotalChat is your all in one chat solution for busy professionals and business websites. Whether you are a sole trader running a boutique business or a large corporate with hundreds of staff, the TotalChat App will help you to manage live client chat and keep you directly connected with visitors on your website and other critical pages where you need to chat to visitors.
Kommo
This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.
- Messenger, email, and call integration
- Live customizable sales dashboard
- Automation tools (salesbot, templates)
- Lead generation via business card scanning
- Mobile sales pipeline management
- Team performance monitoring
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Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.
Screenshots
Verdict
The clearest difference is update cadence: Kommo at every 2 weeks against TotalChat by Web.com's every 11 months. TotalChat by Web.com's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TotalChat by Web.com ships an update every 11 months, Kommo every 2 weeks. The most recent releases landed on September 16, 2026 and September 24, 2026 respectively.
| Parameter | TotalChat by Web.com | Kommo |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.3 (12 ratings) — better |
| Positive reviews | — | 83.8% of reviews |
| Number of ratings | — | 12 — better |
| Update frequency | Every 11 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, Apple Watch |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 29 MB | 183 MB |
| Age rating | 4+ | +4 |
| Developer | Web.com Group, Inc. | Terimpol S.A. |
In-app purchases
TotalChat by Web.com
No in-app purchases
Kommo
No in-app purchases








