DoorLoop vs My T.H. 311+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DoorLoop
This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.
- Manage entire rental portfolio
- Process applications and background checks
- Track rent payments and ledgers
- Review financials and reports
- Manage maintenance requests
- Online rent payments for tenants
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Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.
My T.H. 311+
Report non-emergency service requests and get local government information. Operators are available weekdays from 8 AM to 4 PM, excluding lunch and holidays.
- Submit non-emergency service requests
- Request local government information
- Contact Citizen Contact Center
- Weekday operator availability
- Holiday closures noted
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The City of Terre Haute has created the 311 Citizen Contact Center to assist you in reporting any non-emergency service requests to city government or to request general local government information. We have operators available to take your calls in the Citizen Contact Center weekdays from 8:00am to 4:00pm, with the exception of being closed for lunch from 12:00pm to 1:00pm daily. We're also closed for holidays.
Screenshots
Verdict
The clearest difference is update cadence: DoorLoop at monthly against My T.H. 311+'s every 12 months. DoorLoop also leads on rating (4.8 vs 4.4) and ratings volume (6.5K vs 7). My T.H. 311+'s advantage is monetization model (free vs freemium) and review sentiment (50% vs 39%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DoorLoop holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: DoorLoop has 6.5K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 39% of DoorLoop's written reviews are positive against 50% of My T.H. 311+'s, so the app with the better star average is not the one people write more warmly about.
DoorLoop ships an update monthly, My T.H. 311+ every 12 months. The most recent releases landed on October 22, 2026 and October 20, 2026 respectively.
| Parameter | DoorLoop | My T.H. 311+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.5K ratings) — better | 4.4 (7 ratings) |
| Positive reviews | 39.1% of reviews | 50.0% of reviews — better |
| Number of ratings | 6.5K — better | 7 |
| Update frequency | Monthly — better | Every 12 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 23 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | DoorLoop Inc | City of Terre Haute |
Customer experience
DoorLoop
My T.H. 311+
Bugs and requests
DoorLoop
Reported bugs
5 issues- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems
Requested features
6 requests- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting
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- Integration with other property management tools
My T.H. 311+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DoorLoop
No in-app purchases
My T.H. 311+
No in-app purchases
Questions
Is DoorLoop free?
Is My T.H. 311+ free?
Which has better reviews, DoorLoop or My T.H. 311+?
Do DoorLoop or My T.H. 311+ have ads?
Which is updated more often, DoorLoop or My T.H. 311+?
Other comparisons
