Comparison

DoorLoop vs NBConnected

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DoorLoop

This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.

Highlights
  • Manage entire rental portfolio
  • Process applications and background checks
  • Track rent payments and ledgers
  • Review financials and reports
  • Manage maintenance requests
  • Online rent payments for tenants
Features
Read full description

Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.

About

NBConnected

Report non-emergency city issues like potholes, graffiti, or trash pickup requests. Track the status of your submitted requests and view others across the city.

Highlights
  • Report non-emergency city issues
  • Submit requests for potholes, graffiti, trash, tree trim
  • Track request status
  • View city-wide requests
  • Integrates with city work order system
Read full description

The New Bedford 311 app, also known as NB Connected allows residents and visitors to report non-emergency issues to the city, such as potholes, graffiti, trash, and tree trim requests. Reports are automatically entered into the City’s work order system and allow users to track their request as well as other requests throughout the City.

Screenshots

DoorLoop4 screens
NBConnected4 screens

Verdict

The call

The clearest difference is rating: DoorLoop at 4.8 against NBConnected's 3.0. DoorLoop also leads on ads (none vs shown) and ratings volume (4.1K vs 2). NBConnected's advantage is monetization model (ad-supported vs freemium). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DoorLoop holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: DoorLoop has 4.1K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

DoorLoop ships an update monthly, NBConnected every 4 months. The most recent releases landed on October 15, 2026 and October 3, 2026 respectively.

Scorecard5 real differences · 5 level
DoorLoop versus NBConnected: the parameters behind the verdict, then further details
ParameterDoorLoopNBConnected
PriceFreeFree
Rating4.8 (4.1K ratings) — better3.0 (2 ratings)
Positive reviews39.1% of reviews—
Number of ratings4.1K — better2
Update frequencyMonthly — betterEvery 4 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFreemiumAd-supported — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size23 MB29 MB
Age rating4+4+
DeveloperDoorLoop IncCity of New Bedford

Customer experience

DoorLoop

All ratings4,087 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews197 reviews
Positive39.1%
Neutral3.0%
Negative57.9%

NBConnected

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

DoorLoop

Reported bugs

5 issues
  • Constant app crashes and freezes
  • Inability to log in or access account
  • Disappearing or incorrect payment records
  • Compatibility issues with newer devices
  • Recurring login and authentication problems

Requested features

6 requests
  • Biometric login options
  • Improved mobile app functionality
  • Enhanced communication and support for tenants
  • Streamlined payment processing
  • Customizable dashboard and reporting
Show 1 more
  • Integration with other property management tools

NBConnected

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DoorLoop

No in-app purchases

None

NBConnected

No in-app purchases

Questions

Is DoorLoop free?
DoorLoop is free to download, with no in-app purchases.
Is NBConnected free?
NBConnected is free to download, with no in-app purchases.
Which has better reviews, DoorLoop or NBConnected?
DoorLoop is rated higher. DoorLoop averages 4.8 out of 5 from 4.1K ratings, while NBConnected averages 3.0 from 2 ratings.
Do DoorLoop or NBConnected have ads?
NBConnected shows ads; DoorLoop does not.
Which is updated more often, DoorLoop or NBConnected?
DoorLoop ships an update monthly, and NBConnected every 4 months. Most recently, DoorLoop was updated on October 15, 2026 and NBConnected on October 3, 2026.

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