BusinessChat.io vs DoubleTick

BusinessChat is a customer communication platform that puts your team’s shared inbox on iPhone. Reply to customers on WhatsApp, Instagram, and website live chat from one shared inbox. Pick up conversations started by teammates, send approved WhatsApp message templates, share products from your catalog, and keep conversations moving wherever you are. ONE SHARED TEAM INBOX • Manage customer conversations across WhatsApp, Instagram, and website live chat • Use custom views and filters to focus on the conversations that matter • Assign conversations to teammates or teams • Organize conversations with topics and search across your inbox BUILT FOR REAL CONVERSATIONS • Send approved WhatsApp message templates with variables • Share products from your catalog without leaving the conversation • Record and send voice notes • Capture, edit, and send photos and videos • Send and receive photos, videos, documents, locations, orders, and interactive messages WORKS WHEREVER YOU ARE • Access drafts and recent conversations from your device • Queue messages when you are offline and send them when your connection returns • See real-time delivery and read receipts NEVER MISS A CUSTOMER • Receive push notifications when customers reply • Open the relevant conversation directly from a notification • Choose which notifications you receive FOR TEAMS AND AGENCIES • Switch between workspaces without signing out • Use the app in English or Arabic, including right-to-left layouts BusinessChat requires an active BusinessChat account. Visit businesschat.io to create an account or contact our team.

DoubleTick is the most powerful mobile-friendly WhatsApp business API powered marketing and CRM tool designed to empower your sales engine. Leverage its simple yet powerful conversational commerce features to boost your sales rate in no time. DoubleTick offers an end-to-end Whatsapp API business solution. This WhatsApp business API powered CRM intelligently stores and manages your customer information and efficiently caters to their needs. This comes enclosed with top-notch features such as a cloud-based team inbox, broadcast and bulk messaging, chatbot, dynamic catalogue, real-time ticket management, in-depth analytics & reports and many more. Invite Members with Specific Role-based Access Control Create teams for your salesperson and define roles. It also means assigning tickets to the team members to address customers’ queries. Detailed Productivity Reports Measure your sales team's performance by analysing their response time and quality. A real-time report will help you better manage, execute, and analyse sales. An in-depth insight will empower you to improve your leads conversion rate, improve campaign quality and team performance. Automatically Save Customers Details in the Database Now save yourself from the hassle of saving customers' details over and again. DoubleTick automatically saves customers' details for you such as name, phone number, type of customer, nature of business interest, chat history, customer journey and so on. WhatsApp Automation Get WhatsApp chatbot API and fulfil your customer's expectations and needs by setting auto-replies to their queries. Set custom message templates and auto-messaging with a CTA button for different ranges of queries. Broadcast and Bulk WhatsApp Messaging Customer engagement and product promotions are fun now with bulk WhatsApp messaging! Save time and increase productivity by sending messages to multiple end-users in one go. Also, either you create a WhatsApp broadcast group or let the system create it for you based on the events. The best part, the message will be delivered to your customer's inbox individually offering them a personalised commerce experience. Centralised WhatsApp Channel Managing customers' queries becomes hassle-free as the entire team will have a unified WhatsApp channel to Interact with the customers that can be accessed with an unlimited number of devices. Now respond to 1000s of customer queries in a second. Cloud-based Team Inbox Have a robust communication system in place by offering a cloud-based inbox for every salesperson that can be accessed at diverse roles. Re-engage Your Customers Lure your customers by sending them notifications on the latest designs, special offers, and much more. You could also configure a template by adding attractive images, descriptions, and prices. Boost Engagement and Relationships Never miss an opportunity to get to know your customers better. Contact your customers individually and reinforce a positive relationship. Easy Native Integration Choose your favourite tool and integrate it with DoubleTick just in a few clicks. Simple and Mobile-friendly DoubleTick is made to offer you a robust mobile experience where you can manage and control all your business through your smartphone. The intuitive user interface makes it easy to navigate across the feature boards. You can purchase an auto-renewing or non-reviewing subscription via In-App Purchase. The price of the subscription varies by country and there are two options: - Standard monthly subscription for $24.99 or yearly for $199.99 - Pro monthly subscription for $29.99 or yearly for $299.99 Your subscription will be charged to your iTunes account upon confirmation of purchase and will automatically renew for the selected duration unless auto-renew is turned off at least 24 hours before the current period ends. Privacy policy: https://doubletick.io/privacy-policy Terms and conditions: https://doubletick.io/terms-and-condition