Spargo Capture vs ResolveGrid

Mobile lead retrieval made smart! Capture, qualify and follow up on your trade show leads directly from your Smartphone. Use instead of or along-side traditional lead retrieval equipment. Works with our without an active internet connection or data plan*. Scan the badge or enter the ID number in manually, whichever is easiest. Includes advanced custom follow-up action lists to qualify prospects in seconds. Additional actions can be added on the fly, either from your Smartphone or from the web-portal. Add sophisticated surveying capabilities, including multiple choice and open text responses. Add and extend your survey on the fly – while at the show! Link multiple sales people to a master account and manage them as a group, or keep them all separate – whichever suits you best. Take pictures of attendees and add items to their digital ‘tote bag’ for later follow-up. No more wasted brochures or printed materials! * internet connectivity required for use with web-portal and some features.

ResolveGrid helps field service teams resolve complex technical issues faster with AI-guided troubleshooting, visual knowledge, AI-backed training, and live expert support. Built for technicians, support teams, and service organizations, ResolveGrid gives users step-by-step guidance in the field so they can diagnose problems, follow approved procedures, and complete work with confidence. ResolveGrid combines AI assistance, visual workflows, AI training, and remote expert collaboration in one mobile experience. Technicians can access guided instructions, capture visual context, and escalate to a live expert when additional help is needed. With ResolveGrid, field teams can: • Get AI-guided troubleshooting for complex service issues • Follow step-by-step procedures from approved knowledge • Use visual context to identify equipment, issues, and next steps • Connect with remote experts for live support • Capture photos, notes, and session details • Support faster resolution and more consistent service delivery • Help newer technicians perform with expert-level guidance • Complete AI-guided training tasks on the go ResolveGrid is designed for enterprise field service, technical support, operations, and service delivery teams working across equipment, infrastructure, facilities, and connected devices. Whether your team supports customers in the field, manages complex service operations, or needs to scale expert knowledge across a distributed workforce, ResolveGrid helps technicians move from problem to resolution faster. Note: ResolveGrid requires an active account provided by your organization.