Easy to use
The app is easy to navigate and has a clean, simple interface. The features are straightforward and easy to understand.
Free
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About
This app provides AI-guided troubleshooting and visual knowledge for field service teams. It offers step-by-step guidance, remote expert support, and AI-backed training to help technicians resolve complex technical issues efficiently and confidently.
✓AI-guided troubleshooting
✓Visual knowledge base
✓AI-backed training
✓Live expert support
✓Step-by-step procedures
✓Capture visual context
✓Faster issue resolution
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What's New in ResolveGrid
26.02.004
October 1, 2026
In this release, we introduce notifications for training tasks, custom cards, and some minor bug fixes.
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FAQ
What is ResolveGrid?
ResolveGrid is an AI-powered mobile application designed to assist field service teams in resolving complex technical issues. It offers AI-guided troubleshooting, visual knowledge access, and live expert support to improve efficiency and service delivery.
Who is ResolveGrid for?
ResolveGrid is built for technicians, support teams, and service organizations in sectors like equipment, infrastructure, and facilities management. It aims to help newer technicians perform with expert-level guidance and scale knowledge across a distributed workforce.
Does ResolveGrid require an account?
Yes, ResolveGrid requires an active account provided by your organization. It is designed for enterprise use and not for individual consumer sign-ups.
What devices does ResolveGrid support?
ResolveGrid is available on iPhone, iPad, and iPod devices. It is optimized for mobile field service operations.
How often is ResolveGrid updated?
The latest version of ResolveGrid is 26.02.004, and it was last updated on October 1, 2026. This indicates a recent and active development cycle.
What is the age rating for ResolveGrid?
ResolveGrid has an age rating of 17+. This suggests the content or complexity of the application is deemed suitable for mature users.
How does ResolveGrid help with training?
ResolveGrid includes AI-guided training tasks that technicians can complete on the go. This helps in upskilling field staff and ensuring consistent performance across the team.
Does ResolveGrid have ads?
No, ResolveGrid does not contain advertisements. The application is free to use and does not rely on ad revenue.
