BotPenguin vs Engati
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BotPenguin
Manage customer interactions and chatbots on the go. This app allows live chat, lead tracking, message monitoring, and chatbot configuration from a single mobile dashboard.
- Live chat with users
- Track Facebook pages and chatbots
- Manage leads and subscribers
- Monitor message consumption
- Configure and build chatbots
- Single dashboard management
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You can now Live chat with users/customers, check leads, number of messages consumed, view customer details, change plans and manage chatbots all from your phone. What’s more you can do it all using a single dashboard. Using the app you can always stay in touch with your customers and monitor all the interactions that they have with your team and business. You can Live chat with them the same way you chat using a messenger. The app complements the BotPenguin’s Chatbot creator platform perfectly with easy to use interface and multiple functionalities. Features: Live chat with your users Track and Manage your Facebook pages and integrated chatbots View, track and manage the number of messages used View, track and manage your leads Get a real time view of the number of subscribers Configure your existing Chatbots Build new Chatbots Manage and configure your profile details We hope you have a great experience. For more please information visit https://help.botpenguin.com BotPenguin is the best free Chatbot builder platform.You can create free Chatbots for Website, Chatbot for Facebook pages, Chatbots for Telegram, integrate with CRMs and multiple other platforms.
Engati
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Engati empowers agents and supervisors to manage, view, and reply to conversations across 15 channel platforms with our OneView Inbox - Manage omnichannel conversations anywhere, anytime Efficiently respond to all customer interactions without hopping between channels. Tie every customer conversation together, all from a single inbox. - Collaborate with your peers Invite other agents to your chat for group conversations and resolve issues quickly. - Get notifications for new requests Get app notifications for new requests, new messages, and SLA violations - Access user details during the conversation View user details, notes added by other agents, recent conversations, and other data during the chat. - Interact in 50+languages Translate live chat conversations in real-time and reply to users in their preferred language with Engati’s two-way auto-translation. - View actionable insights Track analytics about response time, resolution time, SLAs, channels, and agent performance
Screenshots
Verdict
BotPenguin and Engati are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BotPenguin ships an update every 3 weeks, Engati every 5 weeks. The most recent releases landed on October 1, 2026 and October 27, 2026 respectively.
| Parameter | BotPenguin | Engati |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 92 MB | 46 MB |
| Age rating | 17+ | 4+ |
| Developer | RelinnsTech | Engati |
In-app purchases
BotPenguin
No in-app purchases
Engati
No in-app purchases
