Charge Smart MA vs Dispatch Support NPS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Charge Smart MA
Manage your electric vehicle charging and potentially save money. Connect your National Grid account and link your vehicle or charger to enroll in the program.
- Connect National Grid account
- Link vehicle or charger
- Enroll in charging program
- Manage EV charging
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Download the National Grid Charge Smart app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.
Dispatch Support NPS
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This app helps the technicians perform the following: 1. Login to the tool 2. Provide and review feedback dispatch Post call feedback.
Screenshots
Verdict
Charge Smart MA and Dispatch Support NPS are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Charge Smart MA ships an update every 5 weeks, Dispatch Support NPS every 2 months. The most recent releases landed on October 14, 2026 and October 3, 2026 respectively.
| Parameter | Charge Smart MA | Dispatch Support NPS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1K ratings) — better | — |
| Positive reviews | 36.8% of reviews | — |
| Number of ratings | 1K — better | — |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 18.6 | 17.4 — better |
| Further details — not scored | ||
| Size | 75 MB | 4 MB |
| Age rating | 4+ | 17+ |
| Developer | National Grid plc | eClerx Services Ltd |
Bugs and requests
Charge Smart MA
Reported bugs
4 issues- Rebates screen has no exit option
- Charging times not showing up correctly
- Login and authentication issues
- Incompatibility with certain vehicle models
Requested features
4 requests- Breakdown of monthly energy usage and costs
- Ability to link e-bill from within the app
- More detailed charging data and analytics
- Support for additional home charger brands
Dispatch Support NPS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Charge Smart MA
No in-app purchases
Dispatch Support NPS
No in-app purchases
Questions
Is Charge Smart MA free?
Is Dispatch Support NPS free?
Do Charge Smart MA or Dispatch Support NPS have ads?
Which is updated more often, Charge Smart MA or Dispatch Support NPS?
Other comparisons
