Comparison

Safety Mobile vs National Grid Charge Smart MA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Safety Mobile

Manage your insurance policies, pay bills, and report claims easily. Access your insurance card, agent information, and claim history. Receive timely alerts for payments and expirations.

Highlights
  • Pay bills
  • Report claims
  • View insurance card
  • Access agent information
  • View claim history
  • Receive payment alerts
  • Find an agent
Features
Read full description

Safety Mobile by Safety Insurance Insurance just got a whole lot easier with Safety Mobile right at your fingertips. It gives you access to your Safety Insurance My Account to pay your bill, report a claim at the accident scene, view your insurance card and access your agent information. View the history of your home and auto claims, including your adjuster's contact information, appraisals, and payments by selecting 'Claim History' under My Account. With the Alert Center, we will send you an email or text message when a payment is due, or your license, registration, or inspection expires. * Use Face/Touch ID or the 'Remember Me' switch on the login page to remember both your user name and password. Logging into My Account has never been easier! * Not a Safety Insurance policyholder? That’s OK - use the Find an Agent tool to locate an Independent Agent near you. About Safety Insurance: Safety Insurance is sold exclusively through a network of professional independent agents in Massachusetts, Maine, and New Hampshire. Safety Insurance offers insurance products for your Auto, Home, and Business.

About

National Grid Charge Smart MA

Manage your electric vehicle charging and potentially save money. Connect your National Grid account and link your vehicle or charger to enroll in the program.

Highlights
  • Connect National Grid account
  • Link vehicle or charger
  • Enroll in charging program
  • Manage EV charging
Features
Read full description

Download the National Grid Charge Smart app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.

Screenshots

Safety Mobile4 screens
National Grid Charge Smart MA4 screens

Verdict

The call

The clearest difference is rating: National Grid Charge Smart MA at 4.7 against Safety Mobile's 2.0. National Grid Charge Smart MA also leads on ratings volume (1.2K vs 62) and update cadence (every 5 weeks vs every 3 months). Safety Mobile's advantage is iOS requirement (16.0 vs 18.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

National Grid Charge Smart MA holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: National Grid Charge Smart MA has 1.2K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 24% of Safety Mobile's written reviews are positive against 37% of National Grid Charge Smart MA's.

UpkeepUpdate frequency

Safety Mobile ships an update every 3 months, National Grid Charge Smart MA every 5 weeks. Both last shipped on November 7, 2026.

Scorecard5 real differences · 5 level
Safety Mobile versus National Grid Charge Smart MA: the parameters behind the verdict, then further details
ParameterSafety MobileNational Grid Charge Smart MA
PriceFreeFree
Rating2.0 (62 ratings)4.7 (1.2K ratings) — better
Positive reviews23.6% of reviews36.8% of reviews — better
Number of ratings621.2K — better
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better18.6
Further details — not scored
Size10 MB75 MB
Age rating4+4+
DeveloperSafety Insurance CompanyNational Grid plc

Customer experience

Safety Mobile

All ratings60 ratings
Positive16.7%
Neutral6.7%
Negative76.7%
Written reviews72 reviews
Positive23.6%
Neutral8.3%
Negative68.1%

National Grid Charge Smart MA

All ratings1,181 ratings
Positive94.8%
Neutral1.7%
Negative3.6%
Written reviews57 reviews
Positive36.8%
Neutral7.0%
Negative56.1%

User reviews

Safety Mobile

From 62 App Store ratings

What we love

  • 👍 Easy to use (older reviews)
  • 👍 Customer friendly (older reviews)
  • 👍 Agent finder map view (older reviews)
  • 👍 Intuitive interface (older reviews)
  • 👍 Functional, informational (older reviews)

Room to improve

  • 👎 Cannot view policy documents
  • 👎 Cannot see policy information
  • 👎 Login errors/system errors
  • 👎 App freezes/crashes
  • 👎 Useless for most functions

National Grid Charge Smart MA

From 1.2K App Store ratings

What we love

  • 💰 Great for savings
  • 📊 Provides good insight into charging costs
  • 🤑 Earning rebates is appreciated
  • 👍 Pleasantly surprised by the app

Room to improve

  • 🐛 Unreliable connectivity and sync issues
  • 🔒 Privacy concerns with vehicle access
  • 🤯 Confusing UI changes and lack of transparency
  • 🚫 Lack of support for certain vehicle models
  • 🔋 Draining 12v battery constantly

Bugs and requests

Safety Mobile

Reported bugs

9 issues
  • System error on login
  • App freezes when reporting claims
  • App closes when uploading photos for claims
  • Login verification loop
  • App crashes on sign in
Show 4 more
  • App closes after login
  • App doesn't remember username
  • App sends incorrect payment due notifications
  • App doesn't display all covered individuals on insurance card

Requested features

11 requests
  • Add ability to view policy documents
  • Add ability to see policy information
  • Add bill payment scheduling
  • Add payment history view
  • Add pending payment view
Show 6 more
  • Add ability to view ID proof
  • Improve login process
  • Add Touch ID/biometric login
  • Add ability to report bugs/suggestions
  • Allow saving billing information
  • Add mobile payment option

National Grid Charge Smart MA

Reported bugs

4 issues
  • Rebates screen has no exit option
  • Charging times not showing up correctly
  • Login and authentication issues
  • Incompatibility with certain vehicle models

Requested features

4 requests
  • Breakdown of monthly energy usage and costs
  • Ability to link e-bill from within the app
  • More detailed charging data and analytics
  • Support for additional home charger brands

In-app purchases

None

Safety Mobile

No in-app purchases

None

National Grid Charge Smart MA

No in-app purchases

Questions

Is Safety Mobile free?
Safety Mobile is free to download, with no in-app purchases.
Is National Grid Charge Smart MA free?
National Grid Charge Smart MA is free to download, with no in-app purchases.
Which has better reviews, Safety Mobile or National Grid Charge Smart MA?
National Grid Charge Smart MA is rated higher. Safety Mobile averages 2.0 out of 5 from 62 ratings, while National Grid Charge Smart MA averages 4.7 from 1.2K ratings.
Do Safety Mobile or National Grid Charge Smart MA have ads?
Neither Safety Mobile nor National Grid Charge Smart MA shows ads.
Which is updated more often, Safety Mobile or National Grid Charge Smart MA?
Safety Mobile ships an update every 3 months, and National Grid Charge Smart MA every 5 weeks. Most recently, Safety Mobile was updated on November 7, 2026 and National Grid Charge Smart MA on November 7, 2026.

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