Comparison

i360 miBenefits vs LucyRx

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

i360 miBenefits

Access your benefit plan details, ID cards, and claim history securely. Track coverage for yourself and family, receive real-time notifications, and find in-network providers. Manage your account and customize your experience easily.

Highlights
  • Secure benefit plan access
  • Digital ID cards
  • Real-time coverage tracking
  • Claim history viewing
  • In-network provider search
  • Push notifications
  • Account customization
Features
Read full description

The miBenefits app’ commitment to simplify the benefit journey by giving our customers instant access to their information. FEATURES: Secure access to benefit plan coverage, ID cards and instant notifications to keep you informed 24/7. SECURITY: Setting up your account is easy through our state of the art simple and secure 3 step process! Use the Touch ID or Face ID to log in now. BENEFITS & COVERAGE INFORMATION: Track benefits and deductibles for yourself or family members in real-time. You can also search benefits covered under your plan. ID CARD: Easily access your ID card, order a replacement to be sent to your address or save it in your digital wallet for future use! CLAIMS: View all claims in for an easy understanding of your claim journey! You can also filter by a specific date range or status. NOTIFICATIONS: Never miss an important update! Push notifications send updates in real-time and you can easily access past notifications on the app. USEFUL LINKS: Need a provider or pharmacy? The app will help you locate one in a network near you. MANAGE ACCOUNT: Customize your experience in the app settings to enable or disable specific notifications. ABOUT Imagine 360 - Imagine 360 is a third-party administrator of self-funded benefit plans, committed to driving innovation in this evolving marketplace. We are industry leaders, and we consistently outperform our peers. We are continuously disrupting the industry with solutions and trends that bring results. From claims processing to care management programs to business intelligence, we have you covered. Our core solutions are designed to simplify the benefit journey for all stakeholders. We also offer multiple levels of service within every solution category, for a truly customizable experience.

About

LucyRx

Manage your prescriptions with ease. This app provides 24/7 access to your pharmacy benefits, helping you find lower-cost options, track medications, and get timely refills. It acts as a virtual pharmacist, offering support and pharmacy locations.

Highlights
  • View plan benefits
  • Find lower-cost medication options
  • Track prescriptions and claims
  • Access digital ID card
  • Receive refill reminders
  • Locate nearby pharmacies
  • Chat with virtual assistant
Features
Read full description

Managing your prescriptions shouldn't be hard. The LucyRx App is your key to simpler, smarter prescription care. It's like having a pharmacist in your pocket 24/7. What the LucyRx App unlocks for you: • See your plan benefits anytime • Find lower-cost options, like generics • Track your prescriptions and claims • Show your ID card anywhere • Get refill reminders • Find nearby pharmacies fast • Chat with Lucy for help 24/7 • Connect to a real person Who can use the LucyRx App? The app is available to employees and dependents covered by LucyRx prescription benefits. Is the app secure?
Yes, your data is encrypted and protected every step of the way. Download the LucyRx App today.
Your pharmacy benefit plan at your fingertips.

Screenshots

i360 miBenefits4 screens
LucyRx4 screens

Verdict

The call

The clearest difference is rating: LucyRx at 3.9 against i360 miBenefits's 1.9. i360 miBenefits's advantage is review sentiment (9% vs 0%) and ratings volume (54 vs 11). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LucyRx holds the better App Store score, 3.9 against 1.9. Both are backed by a comparable volume of ratings — 54 and 11 respectively. Written reviews complicate that: 9% of i360 miBenefits's written reviews are positive against 0% of LucyRx's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

i360 miBenefits ships an update every 2 months, LucyRx monthly. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
i360 miBenefits versus LucyRx: the parameters behind the verdict, then further details
Parameteri360 miBenefitsLucyRx
PriceFreeFree
Rating1.9 (54 ratings)3.9 (11 ratings) — better
Positive reviews9.3% of reviews — better0.0% of reviews
Number of ratings54 — better11
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.1
Further details — not scored
Size113 MB51 MB
Age rating4+4+
DeveloperEBMSLucyRx Health Solutions, Inc.

Customer experience

i360 miBenefits

All ratings49 ratings
Positive20.4%
Neutral0.0%
Negative79.6%
Written reviews54 reviews
Positive9.3%
Neutral0.0%
Negative90.7%

LucyRx

All ratings11 ratings
Positive72.7%
Neutral0.0%
Negative27.3%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

i360 miBenefits

Reported bugs

22 issues
  • App shows a white screen
  • App won't open
  • App crashes at login screen
  • App shows error messages
  • App freezes at main screen
Show 17 more
  • App gets stuck on loading screen
  • App session expired errors
  • App requires update loop
  • App doesn't load past login screen
  • App doesn't load in app function
  • App logo covers EOB information
  • App update doesn't work
  • App doesn't allow landscape view
  • App kicks users out to login page
  • App doesn't show updated deductible
  • App says update required but cannot update
  • App doesn't work to upload for anything
  • App doesn't cover basic lab work
  • App doesn't give provider options
  • App is unusable
  • App is super glitchy
  • App is slow and difficult to communicate with

Requested features

7 requests
  • Fix the app
  • Make the app load
  • Allow provider search
  • Allow claim submission
  • Fix update issues
Show 2 more
  • Improve website functionality
  • Improve insurance coverage

LucyRx

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

i360 miBenefits

No in-app purchases

None

LucyRx

No in-app purchases

Questions

Is i360 miBenefits free?
i360 miBenefits is free to download, with no in-app purchases.
Is LucyRx free?
LucyRx is free to download, with no in-app purchases.
Which has better reviews, i360 miBenefits or LucyRx?
LucyRx is rated higher. i360 miBenefits averages 1.9 out of 5 from 54 ratings, while LucyRx averages 3.9 from 11 ratings.
Do i360 miBenefits or LucyRx have ads?
Neither i360 miBenefits nor LucyRx shows ads.
Which is updated more often, i360 miBenefits or LucyRx?
i360 miBenefits ships an update every 2 months, and LucyRx monthly. Most recently, i360 miBenefits was updated on November 3, 2026 and LucyRx on November 4, 2026.

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