Penguin Softphone vs RingQ

With Penguin mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What Penguin Softphone brings to your team: **Complete UC solution that works with your Penguin Phone System** • Collaborate with your team wherever you are. • Make video calls, organise audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organise remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your Phone System extension. • Keep track of your business communications with the detailed customer profiles and history of communications organised by each contact. **Enhanced connectivity and call quality even with an unstable internet connection** • With push notifications you can stay connected anywhere you are while providing outstanding customer service. • Penguin Softphone enhances the connectivity and the quality of voice implementing the best in class audio codecs. **Keeps your conversations and data secure.** • Penguin apps provide encryption for calls, messages, and data by default using the strongest block cyphers available. To use this app a subscription to the Penguin Phone System service is required.

Stay in touch with your customers and team from your iOS device with the RingQ app. Call center agents can respond to customers' queries from anywhere, without being tied to a physical office - boosting productivity and customer satisfaction. With its intuitive and versatile features as well as an easy-to-use interface, RingQ is the perfect solution for businesses looking to streamline their communication processes and improve customer retention, even when working remotely. What does the app do? * Enables users to make and receive calls via their office extension from their iOS device. * Chat with colleagues, website users, Facebook users and respond to WhatsApp messages. * Schedule and attend audio conferences. * Park calls and pick up parked calls. * View Wallboard data. * Switch between the different themes: Cloud PBX, Call Center, Hotel Guest, intercom. * Customize your app according to your needs and preferences. * Transfer calls. * Set your status and view other's status. * Login and out of call queues. * Select an Aux code. * Add a wrap-up code and comments after a call. * Create and view contacts. * Agent rating. * Record calls. * Access Voicemail messages. The app requires a valid RingQ account.