Penguin Softphone vs RingQ

With Penguin mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What Penguin Softphone brings to your team: **Complete UC solution that works with your Penguin Phone System** • Collaborate with your team wherever you are. • Make video calls, organise audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organise remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your Phone System extension. • Keep track of your business communications with the detailed customer profiles and history of communications organised by each contact. **Enhanced connectivity and call quality even with an unstable internet connection** • With push notifications you can stay connected anywhere you are while providing outstanding customer service. • Penguin Softphone enhances the connectivity and the quality of voice implementing the best in class audio codecs. **Keeps your conversations and data secure.** • Penguin apps provide encryption for calls, messages, and data by default using the strongest block cyphers available. To use this app a subscription to the Penguin Phone System service is required.

RingQ is the mobile app for your RingQ cloud phone system. Sign in once with your extension's QR code and make and receive business calls from your iPhone, with your own business caller ID. CALLS THAT FEEL NATIVE • Incoming calls ring like any phone call, on the lock screen too, even when RingQ is closed • Hold, mute, speaker, keypad, transfer, conference and call parking • Choose which of your business numbers people see when you call RECENTS AND VOICEMAIL • Every call in one place, with missed incoming and outgoing calls clearly marked • Tap a call to see the full history with that person • Listen to voicemail inside the app YOUR TEAM, LIVE • See who is available, on a call or offline, in real time • Call anyone on your system with one tap • Company contacts and phone contacts in the same list CHATS • Talk to customers from your queues and chat with your teammates • Unread counts on the tab, so nothing is missed FOR CALL CENTER AGENTS • Set your status, join queues and see the live wallboard on Home • Supervisors can monitor and manage the line • Hotel, intercom and busy-lamp modes for front desks and reception PRIVATE AND SIMPLE • No passwords to type: scan the QR code from your RingQ web portal • Light and dark mode, designed for iPhone