Agent Mobile Experience vs Events by ALGV

Enable your team to manage customer phone and text interactions on-the-go with this mobile application. An all-in-one collaboration tool used across the world to mobilize your workforce while keeping you connected to your customers and prospects. Never miss another sale or service opportunity. - Enable on-the-go employees to stay connected to clients and colleagues no matter where they are - Maintain a single business identity across all employee mobile devices - Sign in as a softphone, VoIP device, or PSTN device - Set availability (Ready or Not Ready) to route business phone calls and text messages and respond on behalf of the organization - Check the status of colleagues - Gain insights into call, text, email, chat and social channel volumes and see what is waiting in queue - Transfer and requeue conversations to another queue or external destination Use of the CallCorp app requires a paid subscription and is only available for existing customers. Data charges and voice minutes may apply to mobile app usage.

The all-new events app for ALG Vacations® and the official app of Ascend. Your personal guide to ALGV events, it’s the ultimate pocket resource for travel advisors attending our annual Ascend conference Elite rewards trips, and more. FEATURES • View your complete event schedule • Find where you need to be using detailed venue maps • Interact with fellow attendees, suppliers, and staff • Discover event information and downloadable resources