Agent Mobile Experience vs IT Nation Events

Enable your team to manage customer phone and text interactions on-the-go with this mobile application. An all-in-one collaboration tool used across the world to mobilize your workforce while keeping you connected to your customers and prospects. Never miss another sale or service opportunity. - Enable on-the-go employees to stay connected to clients and colleagues no matter where they are - Maintain a single business identity across all employee mobile devices - Sign in as a softphone, VoIP device, or PSTN device - Set availability (Ready or Not Ready) to route business phone calls and text messages and respond on behalf of the organization - Check the status of colleagues - Gain insights into call, text, email, chat and social channel volumes and see what is waiting in queue - Transfer and requeue conversations to another queue or external destination Use of the CallCorp app requires a paid subscription and is only available for existing customers. Data charges and voice minutes may apply to mobile app usage.

The official app for IT Nation events hosted by ConnectWise. IT Nation brings together industry experts, thought leaders, and IT professionals - just like you - ready to grow a strong company and obtain long-term success within the IT industry.