Comparison

Chative vs Pancake CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chative

This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.

Highlights
  • Omni-channel messaging
  • Shared inbox for support
  • Customer profile insights
  • 24/7 customer engagement
  • Website and social media integration
  • Automation features
Read full description

Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media. We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Use Chative to: 1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers. 2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them. 3. Provide dedicated support 24/7 so you won't lose connection with your customers. Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression. Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try. Having trouble? Please contact help@chative.io.

About

Pancake CRM

Features
Read full description

Pancake CRM là phần mềm nằm trong hệ sinh thái Pancake, hỗ trợ quản lý thông tin khách hàng, quy trình vận hành,... đa kênh. (Facebook, Zalo, Instagram, Shopee, Lazada, TikTok, WhatsApp, Line,...). Pancake CRM v2 được xây dựng bao gồm các module sẵn, nhằm hỗ trợ doanh nghiệp trong việc xây dựng một quy trình chăm sóc khách hàng nhằm hiệu quả kinh doanh.

Screenshots

Chative4 screens
Pancake CRM3 screens

Verdict

The call

The clearest difference is update cadence: Pancake CRM at every 5 days against Chative's monthly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Chative ships an update monthly, Pancake CRM every 5 days. The most recent releases landed on August 18, 2026 and September 11, 2026 respectively.

Scorecard1 real difference · 9 level
Chative versus Pancake CRM: the parameters behind the verdict, then further details
ParameterChativePancake CRM
PriceFreeFree
Rating3.7 (3 ratings) — better—
Positive reviews100.0% of reviews—
Number of ratings3 — better—
Update frequencyMonthlyEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.5
Further details — not scored
Size37 MB139 MB
Age rating12+4+
DeveloperWISEBIT PTE. LTD.PANCAKE CO., LTD

In-app purchases

None

Chative

No in-app purchases

None

Pancake CRM

No in-app purchases

Questions

Is Chative free?
Chative is free to download, with no in-app purchases.
Is Pancake CRM free?
Pancake CRM is free to download, with no in-app purchases.
Do Chative or Pancake CRM have ads?
Neither Chative nor Pancake CRM shows ads.
Which is updated more often, Chative or Pancake CRM?
Chative ships an update monthly, and Pancake CRM every 5 days. Most recently, Chative was updated on August 18, 2026 and Pancake CRM on September 11, 2026.

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