MyOchsner vs Cloud ePRO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyOchsner
Access your health information, schedule appointments, message your care team, and find Ochsner facilities. Manage prescriptions, view lab results, and get health advice. It puts the full power of Ochsner Health in your hand.
- Patient portal access
- Message care team
- Schedule appointments
- Manage prescriptions
- View lab results
- Find care and facilities
- Health and wellness resources
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MyOchsner gives you quick and easy access to the most important tools, resources, and information you need to live your happiest, healthiest life. Wherever you are, MyOchsner is here for you and those you care about — putting the full power of Ochsner Health into the palm of your hand. PATIENT PORTAL • Pre-register for your appointments through ePre-check • Message your care team • View upcoming visits, tests, and procedures • Manage your prescriptions • Review lab test results • Read your After-Visit Summary • Access health information for yourself and your family, including medical history, allergies, and immunizations • Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs FIND CARE • Schedule and manage appointments • Choose the right care for you — online, by phone, or in-person • Locate urgent care facilities • Find a doctor • Get advice through Ochsner On-Call (24-hour nurse line) • Explore clinical trials VISIT OCHSNER • Locate medical centers, pharmacies, and vision centers near you • Get directions, explore campus maps and find parking • Look up visiting hours for regular and specialized care rooms • Find guides to on-site gift shops, coffee stands, cafes, and vending machines • Book a room at the Brent House or Alder Hotel BE WELL • Find everything you need to be well, including fitness, nutrition, and sleep support • Access nutrition tips, health info. and advice from our medical experts on the To Your Health Blog • Learn about smoking cessation services PRODUCTS AND PRESCRIPTIONS • Find pharmacies and vision centers • Shop home medical supplies • Access one-on-one personalized care through Digital Medicine and Concierge Health • Get matched with Ochsner digital products at our O Bar • Stay connected with your loved ones through Connected Living BILLING AND FINANCIAL SERVICES • Explore estimates and pay your bill • Find answers to all your billing questions HELP AND SUPPORT • Ask a question via our live chat: Ask Ochsner Getting started is easy. 1. Download the app. 2. Explore — most healthcare resources are available to you without needing to log in! 3. To access your Patient Portal, sign in with your MyOchsner account or create an account in the app.
Cloud ePRO
This application facilitates clinical trial participation by enabling patients to submit data through questionnaires and electronic diaries. It also supports follow-up management, direct communication, and message reminders.
- Patient data collection
- Questionnaires and scales
- Electronic diaries
- Follow-up management
- Online communication
- Message reminders
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Cloud ePRO focuses on clinical trial platforms to serve patients. It supports functions such as collecting data from patients (questionnaires, scales, electronic diaries), follow-up management, online communication and various message reminders.
Screenshots
Verdict
The clearest difference is rating: MyOchsner at 4.7 against Cloud ePRO's 1.0. MyOchsner also leads on ratings volume (3.3K vs 1) and chart position (#199 vs unranked). Cloud ePRO's advantage is iOS requirement (12.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyOchsner holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: MyOchsner has 3.3K ratings behind it against 1, so its average is the more settled of the two.
MyOchsner ships an update every 3 months, Cloud ePRO every 2 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.
| Parameter | MyOchsner | Cloud ePRO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3.3K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 74.1% of reviews | — |
| Number of ratings | 3.3K — better | 1 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #199 — better | — |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 168 MB | 61 MB |
| Age rating | 17+ | 17+ |
| Developer | OCHSNER CLINIC FOUNDATION | Clinflash Healthcare Technology (Jiaxing) Co.,Ltd |
Customer experience
MyOchsner
Cloud ePRO
Bugs and requests
MyOchsner
Reported bugs
3 issues- Inconsistent display of medical information
- Unreliable virtual visit functionality
- Inability to access spouse or family member's information
Requested features
4 requests- Ability to compare previous test results
- Option to delete old messages
- Improved appointment scheduling and management
- More seamless integration with external healthcare providers
Cloud ePRO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyOchsner
No in-app purchases
Cloud ePRO
No in-app purchases
