MyOchsner User Reviews

MyOchsner
MyOchsner
OCHSNER CLINIC FOUNDATION

Customer Experience

Positive experience74.1% of reviews
Neutral13.4% of reviews
Negative experience12.5% of reviews

~ Based on 112 written reviews from the US App Store.

What users say

Is MyOchsner Safe?

MyOchsner appears safe based on user ratings. AppsHunter Safety Score for MyOchsner is 94/100.

This assessment is based on 3,307 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.6% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 3,297 App Store ratings for MyOchsner.

Is MyOchsner Legit?

MyOchsner appears to be a legitimate app. AppsHunter Legitimacy Score for MyOchsner is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Way overly complicated!

This app is so overly complicated and the simplest things are impossible to find or accomplish. Try to message your provider or respond to them, good luck figuring that out (it can be done, but it takes 10 minutes every time to stumble upon it). Just look at how many option are in the menu button (~40). Good luck choosing. The right one.
Show more

Terrible UI

The app is confusing, difficult to navigate and so complex that sending a message is almost impossible. Getting in touch with your doctor seems like a privilege since they have 3 days to reapond. It’s a great gatekeeper to the care we pay for.

Communicating with care team

Recent changes have made it difficult to ask simple follow-up questions and requests for prescriptions. Previously patients were able to communicate with a provider to ask a question and get a response now the only option is to request an evisit which requires answering questions that don’t apply.

Pleased

Had my first virtual visit this week and had no problem at all. Had my youngest daughter with me as backup on the tech stuff. I just followed the directions sent with the e-checkin and connected with radiology and Dr came on after about a 2 minute wait. Was concerned because not a tech person at all and computers intimidate me, but I was very pleased with the connection, visit, and Doctor.
Show more

No notification of appts or msgs

As long as I remember to keep checking for updates, it’s great but I don’t remember to look everyday.

Scheduling feature needs improvements

If the intention of the app is to be a self-service model then you ought to restrict appt availability based on age and insurance limitations. For example, if a child’s shots can only be administered after July 1, then June 30 should not populate as an option when scheduling subsequent visits.

Apple health app

The app is good but i would personally prefer it work with the apple health app. But in my case it doesn’t work its not compatible im under the impression that it is possibly due to them not linking the systems on the apple side i would imagine it could be an easy fix i just hope they fix it soon

Greatest hospital the staff and everyone that works there you are always welcomed with a smile

Everyone at the

Emergency room and hospital

I appreciate all Oschner has done for me.they have taken excellent care of me I would especially like to thank Dr Copeland for actually saving my life diagnosing a life threatening uti the nurses and every one in the hospital were excellent. They took excellent care of me.

Fantastic App but I FEAR the limitations of the Cybersecurity

This is an Amazing App! It’s extremely helpful because basically everything you need is at your fingertips… records, communications, doctor notes, appointments, etc. I don’t have to call a nurse for a refill, I can just ask them through a text message.

But I use this app very hesitantly, because I know that nothing on the internet is 100% safe from nefarious actions. I constantly fear that the great amount of my information, that is recorded on the Oschner system, will be stolen and used against me. Because of this unfortunate doubt in my head, I don’t feel like I can have a complete conversation with my health provider!

The way that the system is designed, is to document everything. The entire conversation that I had with my Oschner doctor was typed up and added to my file on the MyOscner App, potentially for any cyberstalker to steal and post freely on the darkweb.

I will never feel 100% safe while using the MyOschner App.
Show more

Review

Everything in one location is great.

Unusable on iPhone

Keyboard area covers up where password is to be typed. Has been like this for a while and continues be so.

This app is current.

I’m very impressed

I’m loving the quick service that I have been receiving since I moved back I was referred to try ochsner hospital and it has been great service so far

Love Ochners

I would never go anywhere ,but Ochners
They have been taking care of me ever science I had my first stroke, 11 years ago!
They make me feel like family!

Complicated

This app seems too complicated for a 72 year old.

22 Bed soars

This is not good on
This is the worst of second stay

Great App

Very useful and user friendly.

Easy Peasy

This App is very user friendly. Once you set up it is easy to do whatever. I look up test results, send messages to my MD, like, insurance needs a pre-authorization, schedule appointments, add other portals to this one. You can make payments, look up specialty physicians. I love the app and it makes health care so easy and fast. Go ahead… give it a go ; ). You can go to settings and set up facial recognition ( which is really nice).
Show more

Good review

This app is awesome. Contains so much information at my fingertips. Love it.

MyChart app

I really love using this app, it’s so easy to use