Comparison

Luma View vs Basalte Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Luma View

Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.

Highlights
  • HD live viewing (single/split screen)
  • Synchronized playback (up to 16 channels)
  • Smart Event Search (human/vehicle filtering)
  • Push notifications for events
  • Customizable grid views
  • Snapshot and video recording
  • Two-way audio support
Features
Read full description

The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras

About

Basalte Access

Features
Read full description

Elevate your doorphone experience with the Basalte Access app.  Enjoy seamless connectivity with your visitors and instant access to live HD camera feeds, redefining convenience.  The app provides a clear overview of your surroundings with integrated security cameras during calls.   See who's at your doorstep, converse with them and grant access with just a touch.   Forget about misplaced keys – effortlessly unlock your door using your smartphone or a keycard reader.   Our innovative control and security system enhances communication, ensuring you maintain complete control over your home's security and interactions at all times.   Stay connected by following us on LinkedIn, Instagram, Pinterest, and Facebook.

Screenshots

Luma View4 screens
Basalte Access4 screens

Verdict

The call

The clearest difference is update cadence: Basalte Access at every 5 weeks against Luma View's every 8 months. Luma View's advantage is iOS requirement (12.1 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Luma View ships an update every 8 months, Basalte Access every 5 weeks. The most recent releases landed on October 9, 2026 and October 6, 2026 respectively.

Scorecard2 real differences · 6 level
Luma View versus Basalte Access: the parameters behind the verdict, then further details
ParameterLuma ViewBasalte Access
PriceFreeFree
Positive reviews12.9% of reviews—
Update frequencyEvery 8 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.1 — better15.6
Further details — not scored
Size104 MB111 MB
Age rating4+4+
DeveloperWirepath Home Systems, LLCBasalte

Bugs and requests

Luma View

Reported bugs

75 issues
  • Crashes on open
  • App changes settings
  • App breaks and won't open
  • Issues with showing recordings or playback
  • Misses footage
Show 70 more
  • Cannot consistently access recordings
  • Continuously quits working on iPhones
  • Notifications not working
  • Cannot see live feed
  • Constantly glitching
  • Notifications stop working
  • Constantly stops working
  • Requires deleting and reinstalling to fix
  • Broken on iOS 26
  • Crashes on Apple devices
  • Clients cannot access cameras
  • Needs update for iOS 26
  • Always offline
  • Reload every time it's used
  • Have to uninstall and install every 3 months for alerts
  • Crashes before loading screen
  • No sound for notifications
  • Doesn't always record
  • Sound not very clear
  • App crashes
  • App won't open
  • App crashes all the time
  • Does not work with iOS 26/iPhone 17 Pro
  • Freezes on startup screen and closes
  • Can't connect
  • Won't launch
  • App does not work with latest iOS
  • App does not launch
  • Incredibly slow
  • Periodically crashes
  • Intrusion alerts stop working
  • Terrible bug for a surveillance system
  • Does not work with iOS 26
  • Black screen with logo then crashes
  • Broken
  • Doesn't work at all
  • Fails to record notifications
  • Doorbell cam issues
  • App hasn't worked from the start
  • No iPad version
  • Difficult to navigate
  • Cannot access desired video point
  • Always something wrong
  • Not very reliable
  • App makes cameras useless
  • Notifications not working
  • App icon notification numbers never reset
  • Connection drops every time app is opened
  • Fails to connect
  • Cannot see cameras
  • Monthly connection issues
  • Barely functional
  • Clunky app
  • Cameras disappear for no reason
  • Rarely functional
  • App skipping
  • Freezes for 3-4 seconds
  • Opening app and seeing cameras is super slow
  • Cameras constantly falling off connection
  • Add Favorite Button missing
  • Sends motion detection messages but devices offline
  • Recent update messed everything up
  • Connection failed in June, can't login in July
  • Forgot password link not sending email
  • New version blows up with 16 channel DVR
  • Connection failed half the time
  • Needs updating
  • Not able to be put on Mac or PC
  • Cannot cast to TV
  • Cannot view on Mac or PC

Requested features

16 requests
  • Distinguish between people, animal, car, package
  • Facial recognition and saving
  • Ability to search by name
  • Search with a single word
  • Add skip ahead function
Show 11 more
  • Add x2 speed option
  • Add iPad version
  • Add Mac or PC version
  • Add ability to cast to TV
  • Add Favorite Button
  • Add dark mode
  • Improve user interface for average user
  • Add ability to distinguish between event types (people, animals, cars, packages)
  • Implement facial recognition
  • Allow searching by name or keyword
  • Add x2 playback speed

Basalte Access

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Luma View

No in-app purchases

None

Basalte Access

No in-app purchases

Questions

Is Luma View free?
Luma View is free to download, with no in-app purchases.
Is Basalte Access free?
Basalte Access is free to download, with no in-app purchases.
Do Luma View or Basalte Access have ads?
Neither Luma View nor Basalte Access shows ads.
Which is updated more often, Luma View or Basalte Access?
Luma View ships an update every 8 months, and Basalte Access every 5 weeks. Most recently, Luma View was updated on October 9, 2026 and Basalte Access on October 6, 2026.

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