Van311 vs BurnabyConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Van311
Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.
- Request city services
- Report maintenance issues
- Geo-locate issues
- Add photos to reports
- Get emergency updates
- Access online services
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Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.
BurnabyConnect
Access the City of Burnaby's popular online information and service tools. Stay updated on news, events, recreation, job opportunities, and city services. Receive timely notifications and engage with public projects.
- Latest news updates
- Community events calendar
- Recreation and arts facility information
- Job opportunities
- Online services access
- Maps and local government info
- Recycling and garbage collection schedules
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BurnabyConnect is the official mobile app for the City of Burnaby. This free app provides a convenient way for Burnaby residents to access the City's most popular online information and service tools including: • latest news • community events • recreation and arts facilities and programs • job opportunities in the City • online services and other apps • maps • local government information • public engagement projects • recycling and garbage collection • and more! Plus, opt-in to receive timely notifications from the City.
Screenshots
Verdict
The clearest difference is review sentiment: Van311 at 9% against BurnabyConnect's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Van311 ships an update every 7 months, BurnabyConnect every 6 months. The most recent releases landed on September 15, 2026 and September 17, 2026 respectively.
| Parameter | Van311 | BurnabyConnect |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 9.4% of reviews — better | 0.0% of reviews |
| Update frequency | Every 7 months | Every 6 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 44 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Vancouver | City of Burnaby |
Customer experience
Van311
BurnabyConnect
In-app purchases
Van311
No in-app purchases
BurnabyConnect
No in-app purchases
