BC Services Card vs Van311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BC Services Card
This app provides secure online access to British Columbia government services. It acts as a digital ID, allowing quick and easy logins without needing to remember usernames or passwords. It ensures your account safety by verifying your identity during setup and clearly shows what information is shared.
- Secure online identity verification
- Eliminates need for usernames/passwords
- Access to multiple B.C. government services
- Cross-device login capability
- Identity verification during setup
- Information sharing transparency
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This app gives you online access to services provided by the Government of British Columbia. With a secure account, you can sign in safely, quickly, and easily. Features: - Secure way to prove who you are online - No need to remember a username or password - Access to many different B.C. government services and government affiliate agencies - Can use to log in from any device, even a laptop or desktop computer - Keeps your account safe by checking your IDs and verifying your identity during setup - Shows you what information will be shared with any service you log in to Terms of Service: https://www2.gov.bc.ca/gov/content/governments/government-id/bcservicescardapp/terms-of-use Privacy Policy: http://gov.bc.ca/bcservicescard/privacy
Van311
Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.
- Request city services
- Report maintenance issues
- Geo-locate issues
- Add photos to reports
- Get emergency updates
- Access online services
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Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.
Screenshots
Verdict
The clearest difference is update cadence: BC Services Card at every 5 weeks against Van311's every 7 months. BC Services Card also leads on review sentiment (22% vs 9%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BC Services Card ships an update every 5 weeks, Van311 every 7 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | BC Services Card | Van311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.6K ratings) — better | — |
| Positive reviews | 21.6% of reviews — better | 9.4% of reviews |
| Number of ratings | 2.6K — better | — |
| Update frequency | Every 5 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 77 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Government of British Columbia | City of Vancouver |
Customer experience
BC Services Card
Van311
Bugs and requests
BC Services Card
Reported bugs
5 issues- Verification process not working
- App not installed correctly error
- Camera not working
- Frequent need to re-verify
- Compatibility issues with newer iOS versions
Requested features
6 requests- Integrate with Apple Wallet
- Improve iOS 26 support
- Simplify login process
- Improve user experience
- Provide better instructions
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- Fix verification issues
Van311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BC Services Card
No in-app purchases
Van311
No in-app purchases








