Comparison

BC Services Card vs Van311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BC Services Card

This app provides secure online access to British Columbia government services. It acts as a digital ID, allowing quick and easy logins without needing to remember usernames or passwords. It ensures your account safety by verifying your identity during setup and clearly shows what information is shared.

Highlights
  • Secure online identity verification
  • Eliminates need for usernames/passwords
  • Access to multiple B.C. government services
  • Cross-device login capability
  • Identity verification during setup
  • Information sharing transparency
Read full description

This app gives you online access to services provided by the Government of British Columbia. With a secure account, you can sign in safely, quickly, and easily. Features: - Secure way to prove who you are online - No need to remember a username or password - Access to many different B.C. government services and government affiliate agencies - Can use to log in from any device, even a laptop or desktop computer - Keeps your account safe by checking your IDs and verifying your identity during setup - Shows you what information will be shared with any service you log in to Terms of Service: https://www2.gov.bc.ca/gov/content/governments/government-id/bcservicescardapp/terms-of-use Privacy Policy: http://gov.bc.ca/bcservicescard/privacy

About

Van311

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

Highlights
  • Request city services
  • Report maintenance issues
  • Geo-locate issues
  • Add photos to reports
  • Get emergency updates
  • Access online services
Features
Read full description

Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.

Screenshots

BC Services Card4 screens
Van3114 screens

Verdict

The call

The clearest difference is update cadence: BC Services Card at every 5 weeks against Van311's every 7 months. BC Services Card also leads on review sentiment (22% vs 9%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

BC Services Card ships an update every 5 weeks, Van311 every 7 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard2 real differences · 8 level
BC Services Card versus Van311: the parameters behind the verdict, then further details
ParameterBC Services CardVan311
PriceFreeFree
Rating4.6 (2.6K ratings) — better—
Positive reviews21.6% of reviews — better9.4% of reviews
Number of ratings2.6K — better—
Update frequencyEvery 5 weeks — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size77 MB44 MB
Age rating4+4+
DeveloperGovernment of British ColumbiaCity of Vancouver

Customer experience

BC Services Card

All ratings2,566 ratings
Positive91.2%
Neutral2.3%
Negative6.5%
Written reviews416 reviews
Positive21.6%
Neutral3.4%
Negative75.0%

Van311

Written reviews32 reviews
Positive9.4%
Neutral6.3%
Negative84.4%

Bugs and requests

BC Services Card

Reported bugs

5 issues
  • Verification process not working
  • App not installed correctly error
  • Camera not working
  • Frequent need to re-verify
  • Compatibility issues with newer iOS versions

Requested features

6 requests
  • Integrate with Apple Wallet
  • Improve iOS 26 support
  • Simplify login process
  • Improve user experience
  • Provide better instructions
Show 1 more
  • Fix verification issues

Van311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BC Services Card

No in-app purchases

None

Van311

No in-app purchases

Questions

Is BC Services Card free?
BC Services Card is free to download, with no in-app purchases.
Is Van311 free?
Van311 is free to download, with no in-app purchases.
Do BC Services Card or Van311 have ads?
Neither BC Services Card nor Van311 shows ads.
Which is updated more often, BC Services Card or Van311?
BC Services Card ships an update every 5 weeks, and Van311 every 7 months. Most recently, BC Services Card was updated on November 2, 2026 and Van311 on November 3, 2026.

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