App Responds City Doesn’t
App works but response from City is slow (over the promised 15 work days), avoids answers to key questions, provide little helpful, information and, worst, there is no action to resolve the issue. Perhaps the Mayor and Councillors need to demand that department managers fix the problem. Fix the City work force before spending more money on an App.
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this has got to be the worst app in the world
the app is terrible and half the things don't work but what's worse is the site itself makes it so difficult to navigate. you used to be able to just phone the city and tell them what was wrong or what was right or to ask questions. now you get trapped in this web of selections. anyway i couldn't report the problem and i finally had to go on my desktop computer and do it from the website. app is useless
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Better (April, 2026)!
I dare say the process of submitting requests has gotten better lately. Less lag, no freezing up or crashing. Some of the multiple choice categories could be expanded further
Works
Time to report burnt out street lights
App & Website shows this error
iOS App & Website shows this error on many pages -
“There is a problem with the form, please try again later”
This App developed updated a year ago .
311 web and mobile app is the reining champion for the worst digital experience.
“There is a problem with the form, please try again later”
This App developed updated a year ago .
311 web and mobile app is the reining champion for the worst digital experience.
