FE Connect vs Rinnai Central

FE Connect enables onsite connectivity along with virtual collaboration and support, enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features – as well as real-time logs and monitoring – FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You can monitor and troubleshoot products, minimizing hands-on interaction with the drive or protection device. And now, FE Connect offers even more interactive support via the app’s One-to-One™ tool. This new feature allows you to easily and securely give support team members temporary access privileges via one of two modes: Handoff for real-time programming access or View Only for read-only capabilities. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. Discover intuitive setup and navigation for your Franklin Electric products: - Pairs quickly with compatible drives and protections - Startup is simple with in-app guidance - Access over-the-air firmware updates for effortless upgrades Quickly service more jobs: - Create and manage templates to easily save and load configurations from one installation to the next - Save connected devices and manage locations to quickly reconnect Access local monitoring & unlock full-view logs and reporting: - Get real-time product status - Conveniently collect auto-generated commissioning reports and time-stamped logs Get expert support how you need it: - With FE Connect’s One-to-One service feature, installers can give temporary access to Franklin Electric’s support team or their own internal experts for real-time, live support. - Additional in-app support tools troubleshoot potential issues and recommend corrective actions – no internet connection required - Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access. Connect with us! Like us on Facebook: https://www.facebook.com/franklinwater/ Follow us on LinkedIn: https://www.linkedin.com/company/franklin-electric/ Follow us on Instagram: https://www.instagram.com/franklin.water/ Privacy Policies & Terms of Use: https://franklin-electric.com/policies/ -- Franklin Electric is a global leader in the engineering, manufacturing and distribution of products and systems focused on the movement and management of water. We offer pumps, motors, drives, and controls for use in a wide variety of agricultural, commercial, industrial, mining, municipal, and residential applications.

Rinnai Central helps professionals support customers and gives homeowners convenient control of compatible Rinnai water heating systems from anywhere. For Rinnai PROs and installers, Rinnai Central makes it easier to register products, set up compatible customer devices, access service tools, and stay connected to Rinnai resources. For Rinnai tankless water heater owners, Rinnai Central provides convenient access to temperature control, recirculation settings, scheduling, system status, and maintenance alerts when supported by the connected product. PROFESSIONALS Use Rinnai Central to: ∙ Set parameters and perform service on compatible Rinnai tankless water heaters and boilers. ∙ Register eligible Rinnai products after installation. ∙ Set up and configure compatible customer Wi-Fi modules. ∙ Access product documentation, troubleshooting tools, training, rebates, news, and service resources. ∙ Find the right Rinnai product for your customer's needs. ∙ Access the Rinnai parts webstore. ∙ Manage your professional account and company relationship. ∙ Participate in eligible Rinnai PRO Tech programs when available. HOMEOWNERS Use Rinnai Central to: ∙ Adjust compatible water heating system temperature settings. ∙ Activate recirculation when supported by the product. ∙ Create daily schedules so hot water is ready when needed. ∙ Set vacation mode to help save energy when hot water is not needed. ∙ View real-time system status and maintenance alerts. ∙ Find experienced Rinnai PROs and installers near you. COMPATIBLE PRODUCTS Rinnai Central supports select Rinnai residential and commercial tankless water heaters and compatible accessories. Some features require a supported Rinnai Wi-Fi module or compatible connected product. Product availability, supported features, and access permissions may vary by model. - BLE setup is not available on all Rinnai products. Some products may require the RWM200 Wi-Fi Module accessory, sold separately. - For safety and product support reasons, some device setup and service permissions may be restricted to Rinnai professionals. Read our Data Use and Privacy Policy, Terms, and other important information in the legal section of our App Store description or at the web addresses below. TERMS OF SERVICE https://www.rinnai.us/terms-of-use PRIVACY POLICY https://www.rinnai.us/privacy-policy