DubeAle vs Kacha Customer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DubeAle
Access your Dube customer account to view credit balance, payment due dates, and payment summaries. Request credit increments and explore payment options. Seamlessly link with Dube Pay merchants for convenient transactions.
- Account access
- Credit balance review
- Payment due date tracking
- Credit increment requests
- Dube Pay merchant linking
- Payment options
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The DubeAle mobile application is designed for Dube customers allowing access to their account with the credentials provided from the bank upon account creation. The platform allows users to review their accounts through simple login to DubeAle app. Users can access their credit balance, minimum monthly payment, payment due date, payment summary, credit increment request, payment options along with other functionalities once logged in. Further It enables users to link with Dube Pay merchants which makes it easier and reliable for both parties, since payments can be operated through the app .
Kacha Customer
This digital platform offers seamless financial services in Ethiopia, including mobile money, bill payments, remittances, and merchant payments. It aims to promote financial inclusion and empower underserved populations with convenient, affordable, and secure digital financial solutions.
- Mobile money services
- Bill payments
- Remittances
- Merchant payments
- Financial inclusion
- Secure digital transactions
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Kacha Digital Financial Service S.C. is a premier digital platform that provides seamless financial services in Ethiopia. We are the first private payment instrument issuer licensed by the National Bank of Ethiopia, registered as NPS/PII/002/2022. Our goal is to promote financial inclusion and contribute to Ethiopia's national digitalization ambitions. Our digital platform offers mobile money, bill payments, remittances, and merchant payments, making financial services accessible to all Ethiopians, especially those who are underserved and unserved. We are committed to empowering our customers by providing them with convenient, affordable, and secure digital financial services that meet their everyday needs. At Kacha, we are passionate about driving positive change and creating value for our customers, employees, and society as a whole. We are proud to be part of Ethiopia's digital transformation and are committed to playing our role in achieving the country's economic and social development goals. Thank you for choosing Kacha Digital Financial Service S.C. as your financial services provider.
Screenshots
Verdict
The clearest difference is rating: Kacha Customer at 4.6 against DubeAle's 3.4. DubeAle's advantage is iOS requirement (11.0 vs 14.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kacha Customer holds the better App Store score, 4.6 against 3.4. Both are backed by a comparable volume of ratings — 18 and 10 respectively. Written reviews split almost evenly too, at 0% and 0% positive.
DubeAle ships an update monthly, Kacha Customer every 6 weeks. Both last shipped on October 24, 2026.
| Parameter | DubeAle | Kacha Customer |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (18 ratings) | 4.6 (10 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 18 — better | 10 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 72 MB | 75 MB |
| Age rating | 4+ | 17+ |
| Developer | EAGLELION SYSTEM TECHNOLOGY PLC | KACHA DIGITAL FINANCIAL SERVICES SHARE COMPANY |
Customer experience
DubeAle
Kacha Customer
In-app purchases
DubeAle
No in-app purchases
Kacha Customer
No in-app purchases







