Comparison

DubeAle vs Kacha Customer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DubeAle

Access your Dube customer account to view credit balance, payment due dates, and payment summaries. Request credit increments and explore payment options. Seamlessly link with Dube Pay merchants for convenient transactions.

Highlights
  • Account access
  • Credit balance review
  • Payment due date tracking
  • Credit increment requests
  • Dube Pay merchant linking
  • Payment options
Features
Read full description

The DubeAle mobile application is designed for Dube customers allowing access to their account with the credentials provided from the bank upon account creation. The platform allows users to review their accounts through simple login to DubeAle app. Users can access their credit balance, minimum monthly payment, payment due date, payment summary, credit increment request, payment options along with other functionalities once logged in. Further It enables users to link with Dube Pay merchants which makes it easier and reliable for both parties, since payments can be operated through the app .

About

Kacha Customer

This digital platform offers seamless financial services in Ethiopia, including mobile money, bill payments, remittances, and merchant payments. It aims to promote financial inclusion and empower underserved populations with convenient, affordable, and secure digital financial solutions.

Highlights
  • Mobile money services
  • Bill payments
  • Remittances
  • Merchant payments
  • Financial inclusion
  • Secure digital transactions
Features
Read full description

Kacha Digital Financial Service S.C. is a premier digital platform that provides seamless financial services in Ethiopia. We are the first private payment instrument issuer licensed by the National Bank of Ethiopia, registered as NPS/PII/002/2022. Our goal is to promote financial inclusion and contribute to Ethiopia's national digitalization ambitions. Our digital platform offers mobile money, bill payments, remittances, and merchant payments, making financial services accessible to all Ethiopians, especially those who are underserved and unserved. We are committed to empowering our customers by providing them with convenient, affordable, and secure digital financial services that meet their everyday needs. At Kacha, we are passionate about driving positive change and creating value for our customers, employees, and society as a whole. We are proud to be part of Ethiopia's digital transformation and are committed to playing our role in achieving the country's economic and social development goals. Thank you for choosing Kacha Digital Financial Service S.C. as your financial services provider.

Screenshots

DubeAle4 screens
Kacha Customer4 screens

Verdict

The call

The clearest difference is rating: Kacha Customer at 4.6 against DubeAle's 3.4. DubeAle's advantage is iOS requirement (11.0 vs 14.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kacha Customer holds the better App Store score, 4.6 against 3.4. Both are backed by a comparable volume of ratings — 18 and 10 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

DubeAle ships an update monthly, Kacha Customer every 6 weeks. Both last shipped on October 24, 2026.

Scorecard2 real differences · 8 level
DubeAle versus Kacha Customer: the parameters behind the verdict, then further details
ParameterDubeAleKacha Customer
PriceFreeFree
Rating3.4 (18 ratings)4.6 (10 ratings) — better
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings18 — better10
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS11.0 — better14.0
Further details — not scored
Size72 MB75 MB
Age rating4+17+
DeveloperEAGLELION SYSTEM TECHNOLOGY PLCKACHA DIGITAL FINANCIAL SERVICES SHARE COMPANY

Customer experience

DubeAle

All ratings20 ratings
Positive55.0%
Neutral10.0%
Negative35.0%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Kacha Customer

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

DubeAle

No in-app purchases

None

Kacha Customer

No in-app purchases

Questions

Is DubeAle free?
DubeAle is free to download, with no in-app purchases.
Is Kacha Customer free?
Kacha Customer is free to download, with no in-app purchases.
Which has better reviews, DubeAle or Kacha Customer?
Kacha Customer is rated higher. DubeAle averages 3.4 out of 5 from 18 ratings, while Kacha Customer averages 4.6 from 10 ratings.
Do DubeAle or Kacha Customer have ads?
Neither DubeAle nor Kacha Customer shows ads.
Which is updated more often, DubeAle or Kacha Customer?
DubeAle ships an update monthly, and Kacha Customer every 6 weeks. Most recently, DubeAle was updated on October 24, 2026 and Kacha Customer on October 24, 2026.

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