Comparison

DubeAle Merchant vs Kacha Customer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DubeAle Merchant

Access your DubeAle account to view credit balance, minimum payments, and due dates. Request credit increments and explore payment options. Connect with DubeAle merchants for seamless in-app payments.

Highlights
  • Account access
  • Credit balance review
  • Payment due date tracking
  • Credit increment requests
  • Merchant payments
  • Payment options
Features
Read full description

The DubeAle mobile application is designed for DubeAle customers allowing access to their account with the credentials provided by the bank upon account creation. The platform allows users to review their accounts through simple login to the Dubeale app. Users can access their credit balance, minimum monthly payment, payment due date, payment summary, credit increment request, payment options along with other functionalities once logged in. Further, It enables users to link with DubeAle merchants which makes it easier and more reliable for both parties since payments can be operated through the app.

About

Kacha Customer

This digital platform offers seamless financial services in Ethiopia, including mobile money, bill payments, remittances, and merchant payments. It aims to promote financial inclusion and empower underserved populations with convenient, affordable, and secure digital financial solutions.

Highlights
  • Mobile money services
  • Bill payments
  • Remittances
  • Merchant payments
  • Financial inclusion
  • Secure digital transactions
Features
Read full description

Kacha Digital Financial Service S.C. is a premier digital platform that provides seamless financial services in Ethiopia. We are the first private payment instrument issuer licensed by the National Bank of Ethiopia, registered as NPS/PII/002/2022. Our goal is to promote financial inclusion and contribute to Ethiopia's national digitalization ambitions. Our digital platform offers mobile money, bill payments, remittances, and merchant payments, making financial services accessible to all Ethiopians, especially those who are underserved and unserved. We are committed to empowering our customers by providing them with convenient, affordable, and secure digital financial services that meet their everyday needs. At Kacha, we are passionate about driving positive change and creating value for our customers, employees, and society as a whole. We are proud to be part of Ethiopia's digital transformation and are committed to playing our role in achieving the country's economic and social development goals. Thank you for choosing Kacha Digital Financial Service S.C. as your financial services provider.

Screenshots

DubeAle Merchant4 screens
Kacha Customer4 screens

Verdict

The call

The clearest difference is rating: DubeAle Merchant at 5.0 against Kacha Customer's 4.6. DubeAle Merchant also leads on iOS requirement (12.4 vs 14.0). Kacha Customer's advantage is ratings volume (10 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DubeAle Merchant holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Kacha Customer has 10 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

DubeAle Merchant ships an update every 2 months, Kacha Customer every 6 weeks. Both last shipped on November 3, 2026.

Scorecard3 real differences · 7 level
DubeAle Merchant versus Kacha Customer: the parameters behind the verdict, then further details
ParameterDubeAle MerchantKacha Customer
PriceFreeFree
Rating5.0 (1 ratings) — better4.6 (10 ratings)
Positive reviews—0.0% of reviews
Number of ratings110 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.4 — better14.0
Further details — not scored
Size33 MB75 MB
Age rating4+17+
DeveloperEAGLELION SYSTEM TECHNOLOGY PLCKacha Digital Financial Services

Customer experience

DubeAle Merchant

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Kacha Customer

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

DubeAle Merchant

No in-app purchases

None

Kacha Customer

No in-app purchases

Questions

Is DubeAle Merchant free?
DubeAle Merchant is free to download, with no in-app purchases.
Is Kacha Customer free?
Kacha Customer is free to download, with no in-app purchases.
Which has better reviews, DubeAle Merchant or Kacha Customer?
DubeAle Merchant is rated higher. DubeAle Merchant averages 5.0 out of 5 from 1 ratings, while Kacha Customer averages 4.6 from 10 ratings.
Do DubeAle Merchant or Kacha Customer have ads?
Neither DubeAle Merchant nor Kacha Customer shows ads.
Which is updated more often, DubeAle Merchant or Kacha Customer?
DubeAle Merchant ships an update every 2 months, and Kacha Customer every 6 weeks. Most recently, DubeAle Merchant was updated on November 3, 2026 and Kacha Customer on November 3, 2026.

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