Comparison

Facility Assist vs Microsoft Loop

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Facility Assist

This application allows users to easily report, track, and find service requests through interactive conversation. It streamlines the process of submitting and managing facility-related issues.

Highlights
  • Interactive conversation interface
  • Report service requests
  • Track submitted requests
  • Find existing service requests
  • Streamlined issue management
Features
Read full description

The facility assistant is a mobile application that empowers through interactive conversation, the ability for users to easily report, track and find service requests that have been submitted.

About

Microsoft Loop

This app facilitates collaborative thinking, planning, and creation across devices. It brings together teams, content, and tasks, allowing users to capture ideas, manage projects, and communicate in real-time. Seamlessly integrate with existing tools for a unified workflow.

Highlights
  • Co-creation experience
  • Content and task management
  • Idea capture and task lists
  • Project workspace
  • Real-time commenting and reactions
  • Customizable notifications
  • Cross-Microsoft 365 component editing
Features
Read full description

Think, plan and create together with Loop on the go. Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Designed for the way you work, Loop can help you think, plan, and create together. • Capture ideas, create task lists, and insert photos to your Loop pages to express your thoughts. • Bring all your project content into a Loop workspace to help your team focus on what matters. • Comment and react in the app to quickly collaborate on the go. • Get only the notifications you care about and jump right back into what needs the most attention. • Edit and share Loop components across Microsoft 365 to help your team be on the same page in one place. To get started, download Loop, and sign in with your Microsoft Account or the account assigned to you by your work or school. This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities. Please refer to the End User License Terms for Microsoft Loop. By installing the app, you agree to these terms and conditions. Privacy terms: https://aka.ms/privacy Please refer to the Microsoft Software License Terms, see “License Agreement” under Information. By installing the app, you agree to these terms and conditions.

Screenshots

Facility Assist3 screens
Microsoft Loop4 screens

Verdict

The call

The clearest difference is review sentiment: Facility Assist at 100% against Microsoft Loop's 21%. Facility Assist also leads on in-app purchases (none vs 4) and iOS requirement (15.0 vs 18.0). Microsoft Loop's advantage is rating (4.6 vs 3.0) and ratings volume (4.9K vs 2). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Microsoft Loop sells 4 in-app purchases, starting at $9.99 per month. Facility Assist asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Loop holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Microsoft Loop has 4.9K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 100% of Facility Assist's written reviews are positive against 21% of Microsoft Loop's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Facility Assist ships an update every 2 months, Microsoft Loop monthly. The most recent releases landed on October 4, 2026 and October 19, 2026 respectively.

Scorecard7 real differences · 3 level
Facility Assist versus Microsoft Loop: the parameters behind the verdict, then further details
ParameterFacility AssistMicrosoft Loop
PriceFreeFree
Rating3.0 (2 ratings)4.6 (4.9K ratings) — better
Positive reviews100.0% of reviews — better20.7% of reviews
Number of ratings24.9K — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.0
Further details — not scored
Size76 MB165 MB
Age rating4+4+
DeveloperApptree Software, Inc.Microsoft Corporation

Customer experience

Facility Assist

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Microsoft Loop

All ratings4,901 ratings
Positive90.1%
Neutral2.9%
Negative7.0%
Written reviews227 reviews
Positive20.7%
Neutral16.3%
Negative63.0%

Bugs and requests

Facility Assist

Not enough reviews yet to summarise bugs or requests.

Microsoft Loop

Reported bugs

5 issues
  • App crashes on certain workspaces
  • Inability to save new content
  • Formatting issues with code blocks
  • Keyboard issues and cursor jumping
  • Inconsistent theme and UI behavior

Requested features

5 requests
  • Ability to duplicate pages
  • Improved handwriting and whiteboard support
  • Export/copy to Word or PDF
  • Offline functionality
  • Better access management and guest collaboration

In-app purchases

None

Facility Assist

No in-app purchases

4 purchases

Microsoft Loop

Subscriptions4
  • Microsoft 365 Personal$9.991 Month
  • Microsoft 365 Family$12.991 Month
  • Microsoft 365 Personal$99.991 Year
Show 1 more
  • Microsoft 365 Family$129.991 Year

Questions

Is Facility Assist free?
Facility Assist is free to download, with no in-app purchases.
Is Microsoft Loop free?
Microsoft Loop is free to download, with in-app purchases available.
Which has better reviews, Facility Assist or Microsoft Loop?
Microsoft Loop is rated higher. Facility Assist averages 3.0 out of 5 from 2 ratings, while Microsoft Loop averages 4.6 from 4.9K ratings.
Do Facility Assist or Microsoft Loop have ads?
Neither Facility Assist nor Microsoft Loop shows ads.
Which is updated more often, Facility Assist or Microsoft Loop?
Facility Assist ships an update every 2 months, and Microsoft Loop monthly. Most recently, Facility Assist was updated on October 4, 2026 and Microsoft Loop on October 19, 2026.

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