Workplace Experience vs Facility Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Workplace Experience
Enhance your workplace experience with this app designed for hybrid work. Easily book meeting rooms, find available desks, and control office climate settings directly from your device. Improve operational efficiency and employee satisfaction.
- Book meeting rooms
- Find available desks
- Adjust office temperature
- Hybrid work support
- Enhance workplace efficiency
- Improve employee satisfaction
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Everything you need for a better workday, right at your fingertips. Designed for hybrid workplaces, the app helps employees find and use the spaces and services they need throughout their workday. With Workplace Experience enabled by Siemens Building X, you can: - Find and book meeting rooms and workspaces - Find the right desk for your workday - Discover available workplace spaces - Adjust workplace comfort settings, such as temperature, where supported - Access workplace information and services from one convenient app Whether you're planning your day, finding a place to work, or meeting with colleagues, Workplace Experience helps you make the most of your workplace. For more information about Workplace Experience for your organization, please contact us at support@enlightedinc.com. Please note, a verified corporate email is required to log in and use the app.
Facility Assist
This application allows users to easily report, track, and find service requests through interactive conversation. It streamlines the process of submitting and managing facility-related issues.
- Interactive conversation interface
- Report service requests
- Track submitted requests
- Find existing service requests
- Streamlined issue management
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The facility assistant is a mobile application that empowers through interactive conversation, the ability for users to easily report, track and find service requests that have been submitted.
Screenshots
Verdict
The clearest difference is review sentiment: Facility Assist at 100% against Workplace Experience's 17%. Facility Assist also leads on iOS requirement (15.0 vs 17.2). Workplace Experience's advantage is rating (4.4 vs 3.0) and ratings volume (722 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Workplace Experience holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: Workplace Experience has 722 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 17% of Workplace Experience's written reviews are positive against 100% of Facility Assist's, so the app with the better star average is not the one people write more warmly about.
Workplace Experience ships an update monthly, Facility Assist every 2 months. The most recent releases landed on October 11, 2026 and October 4, 2026 respectively.
| Parameter | Workplace Experience | Facility Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (722 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 16.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 722 — better | 2 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.2 | 15.0 — better |
| Further details — not scored | ||
| Size | 165 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | Building Robotics | Apptree Software, Inc. |
Customer experience
Workplace Experience
Facility Assist
Bugs and requests
Workplace Experience
Reported bugs
15 issues- Bookings missing and unable to make future bookings
- Search window resets when going back
- Can't set favorites, have to scroll to find desk
- Desk availability not shown correctly
- Desk booking workflow is buggy and inconsistent
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- Temperature requests don't work
- Authentication link 404's
- Header logo blocks important info
- Unable to log in for weeks
- Descriptions for workspaces not correct
- Crashes when trying to book
- Sporadic connectivity
- The app doesn't learn
- It never does anything
- Stays at splash screen and does nothing
Requested features
3 requests- Notifications to tell me which desk I've booked, remind me to book/cancel, and when coworkers book/cancel
- Open straight to the desk map or my desk bookings
- Show coworkers' full names instead of initials
Facility Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Workplace Experience
No in-app purchases
Facility Assist
No in-app purchases
Questions
Is Workplace Experience free?
Is Facility Assist free?
Which has better reviews, Workplace Experience or Facility Assist?
Do Workplace Experience or Facility Assist have ads?
Which is updated more often, Workplace Experience or Facility Assist?
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