EquateAccess vs Facility Assist

EquateAccess is the secure authentication app for EquatePlus and EquateMobile. It does not provide access to your account, holdings or transactions. To view or manage your account, use EquateMobile or the EquatePlus website. Designed to help protect your account, EquateAccess provides a fast and secure way to verify your identity using multi-factor authentication (MFA). Whether you're signing in, recovering access to your account or approving sensitive actions, EquateAccess adds an extra layer of protection while keeping the experience simple and convenient. EquateAccess is the preferred authentication method across the Equate platform and works seamlessly with both the EquatePlus website and the EquateMobile app. Key features • Secure authentication using Face ID, Touch ID, biometrics or a PIN • Fast approval of verification requests • Works with both the EquatePlus website and EquateMobile • Supports multiple participant accounts • Built on modern authentication standards for enhanced security • Designed to help protect against unauthorised account access How it works After registering EquateAccess to your EquatePlus account, you'll use the app to verify your identity when authentication is required. EquatePlus website When accessing the EquatePlus website, simply scan the QR code displayed on screen and approve the request using the device you have registered EquateAccess to. EquateMobile When using EquateMobile on the same device, the authentication process is even more seamless, allowing EquateMobile and EquateAccess to work together for a smooth verification experience.

The facility assistant is a mobile application that empowers through interactive conversation, the ability for users to easily report, track and find service requests that have been submitted.