OpticsRE vs MySolArk Installer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpticsRE
Monitor and control OutBack power conversion systems remotely. View energy use, production, and historical data. Receive email and mobile notifications for alerts and system events.
- Connect with OutBack devices
- View energy use and production
- Access historical performance data
- Receive email notifications
- Remote control access
- Eliminate site visits
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OPTICS RE is an intelligent platform for users of OutBack power conversion systems, as it allows them to connect with OutBack products (Mojave, AXS Port, Mate3 family, RoseWater) and view important information about their system's energy use and production, as well as historical performance and event data. It also provides email & mobile notifications* and alerts, allowing for remote control access, which can help eliminate unnecessary site visits. With OPTICS RE, users can use any internet-connected device to monitor and control their OutBack power conversion systems remotely, providing convenience and flexibility. * Mobile Push Notifications only available for Mojave systems at this time. Features: Connect with Mojave, AXS Port, Mate3 Family, and RoseWater internet connected devices View energy use and production Historical performance and event data Email notifications and alerts Mobile push notifications for Mojave systems Remote control access Eliminate unnecessary site visits If you have any questions or suggestions? Please contact our support team: Customer support: https://www.outbackpower.com/resources/technical-support/support-center Privacy policy: https://www.outbackpower.com/about-outback/policies-and-notices/privacy-policy Technical support: https://www.outbackpower.com/resources/technical-support/support-center
MySolArk Installer
This tool guides solar professionals through the installation and commissioning of hybrid inverters and battery systems. It streamlines setup, network configuration, and report generation, while also offering plant monitoring and management features.
- Guided commissioning wizard
- Network and connectivity setup
- Professional PDF commissioning reports
- Real-time plant monitoring
- Plant management and sharing
- Built-in support access
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MySolArk Installer is the official field tool for solar professionals who install and commission Sol-Ark hybrid inverters and battery systems. From creating a new plant to generating a final commissioning report, every step of the installation process is guided, validated, and documented — right from your phone or tablet. GUIDED COMMISSIONING WIZARD Walk through the Sol-Ark Setup Wizard designed for hybrid inverter and battery installations. Each step covers a critical phase of commissioning — safety checks, system topology, network configuration, hardware validation, battery setup, grid code compliance, energy management profiles, and time-based usage schedules. Pick up where you left off and track progress from your dashboard. NETWORK & CONNECTIVITY Set up WiFi or 4G LTE dongles to connect Sol-Ark equipment to the cloud. Configure network credentials, activate LTE service, and verify connectivity so every system stays online after you leave the site. COMMISSIONING REPORTS Generate professional PDF commissioning reports that document system configuration, hardware validation results, and post-install checklist completion. Reports are stored with the plant for future reference. PLANT MONITORING Monitor installed systems with power flow, energy production totals (daily, monthly, yearly, lifetime), equipment status, and event logs. Filter faults, warnings, and informational events to diagnose issues quickly. PLANT MANAGEMENT Create and manage plants with address, timezone, installed capacity, contact information, and site photos. Share plant access with homeowners via their MySolArk account. BUILT-IN SUPPORT Access Sol-Ark's Help Center with documentation, manuals, and direct contact to the support team — available from the dashboard and throughout the commissioning flow. DESIGNED FOR PROFESSIONALS MySolArk Installer is built for certified installers, site designers, and installation managers. A registered MySolArk account is required to sign in. Key capabilities: • Guided hybrid inverter commissioning wizard • QR code scanning for device registration • WiFi and 4G LTE dongle setup • Battery configuration (capacity, chemistry, protection) • Grid code and utility compliance settings • Time-of-use scheduling and peak shaving • PDF commissioning report generation • Real-time plant monitoring and event logs • Plant sharing with homeowner MySolArk accounts • Light and dark mode support For support, contact Sol-Ark at support@sol-ark.com or call +1 (972) 575-8875.
Screenshots
Verdict
The clearest difference is review sentiment: MySolArk Installer at 100% against OpticsRE's 8%. MySolArk Installer also leads on rating (5.0 vs 1.5) and update cadence (every 8 days vs every 7 months). OpticsRE's advantage is iOS requirement (13.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MySolArk Installer holds the better App Store score, 5.0 against 1.5. Both are backed by a comparable volume of ratings — 43 and 15 respectively. Written reviews point the same way: 8% of OpticsRE's written reviews are positive against 100% of MySolArk Installer's.
OpticsRE ships an update every 7 months, MySolArk Installer every 8 days. The most recent releases landed on October 22, 2026 and October 5, 2026 respectively.
| Parameter | OpticsRE | MySolArk Installer |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (43 ratings) | 5.0 (15 ratings) — better |
| Positive reviews | 8.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 43 — better | 15 |
| Update frequency | Every 7 months | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 20 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | Alpha Technologies, Inc. | Sol-Ark |
Customer experience
OpticsRE
MySolArk Installer
Bugs and requests
OpticsRE
Reported bugs
21 issues- Impossible to sign on at times
- App will not work without a password when using Google sign-in
- App is non-functioning
- "Something went wrong please try again" error on login
- App hangs on login screen
Show 16 moreShow fewer
- App stopped working with Radian Series
- App ceased function on all fronts with zero warning
- App is not working anymore
- Cannot login with current version
- App doesn't work
- Doesn't remember credentials
- App is not user friendly and not stable
- App worked and now it doesn't
- App backend decommissioned
- App throws login errors
- App recently broke and is not functional
- App won't let me add any system other than Mojave
- App doesn't show profile or system created on computer
- Cannot see existing profiles
- Shows system already added when trying to add
- Wildly inaccurate data, irregular refresh interval
Requested features
8 requests- Update system list to include Radian Series (historical)
- Improve app stability and reliability
- Fix login issues
- Provide better communication regarding outages
- Make app user-friendly
Show 3 moreShow fewer
- Allow access to all data in one place
- Offer a dark mode option
- Improve historical data collection accuracy
MySolArk Installer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OpticsRE
No in-app purchases
MySolArk Installer
No in-app purchases
Questions
Is OpticsRE free?
Is MySolArk Installer free?
Which has better reviews, OpticsRE or MySolArk Installer?
Do OpticsRE or MySolArk Installer have ads?
Which is updated more often, OpticsRE or MySolArk Installer?
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