Return Valets vs FashionPass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Return Valets
Simplify your online shopping returns with a convenient pickup service. Schedule returns directly from your device, and have your items collected from your home to be sent to their destination.
- Home pickup for returns
- Schedule returns via app
- Items sent to destination
- Simplify shopping returns
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Return Valets makes returning purchases easy. We'll collect your returns and make sure they make it to wherever you need to send them. Use this app to set up your returns and we’ll take it from there.
FashionPass
Access a rotating wardrobe delivered to your door with monthly rentals. Choose multiple clothing items and an accessory per order. Enjoy free shipping, cleaning, and insurance, with options to purchase items at a discount.
- Rotating closet delivery
- Rent 2 orders per month
- Choose 5 items + 1 accessory per order
- Free shipping, dry cleaning, and insurance
- Purchase rentals at member discount
- Pause or cancel anytime
- Stylist recommendations
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Get a rotating closet delivered right to your door. Rent 2 orders a month for one flat price, paid monthly. Choose 5 clothing items + 1 complimentary accessory per order. Pause or cancel your plan anytime. No commitments. Free shipping both ways, free dry cleaning & insurance, and recommendations from our stylists! Love the items you rented?! Purchase any of your rentals at a special members-only discount of up to 90% off retail prices. Rent & shop on the go: receive iOS push notifications when it's time to place your next order! Browse, create Favorites boards, save items you love, and manage your membership all within the app.
Screenshots
Verdict
The clearest difference is review sentiment: Return Valets at 100% against FashionPass's 41%. Return Valets also leads on rating (5.0 vs 3.1) and monetization model (ad-supported vs subscription). FashionPass's advantage is ratings volume (92 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Return Valets holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: FashionPass has 92 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 100% of Return Valets's written reviews are positive against 41% of FashionPass's.
Return Valets ships an update every 6 weeks, FashionPass monthly. Both last shipped on November 7, 2026.
| Parameter | Return Valets | FashionPass |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (9 ratings) — better | 3.1 (92 ratings) |
| Positive reviews | 100.0% of reviews — better | 41.4% of reviews |
| Number of ratings | 9 | 92 — better |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Subscription |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 2 MB | 34 MB |
| Age rating | 4+ | 17+ |
| Developer | Return Valets, LLC | FashionPass |
Customer experience
Return Valets
FashionPass
Bugs and requests
Return Valets
Not enough reviews yet to summarise bugs or requests.
FashionPass
Reported bugs
28 issues- App doesn't work at all
- App glitches and crashes
- App is slow and laggy
- App takes forever to load
- App is forever crashing
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- App is super laggy
- App is unusable
- App glitches
- App crashes
- App is slow
- App is laggy
- App doesn't send verification code
- Can't log in through the app
- App is glitchy and practically unusable
- App has a bug where there is no back button
- App has at least one bug with text authentication
- Text code is delayed and doesn't work
- Cannot close out of the app and keep items in your cart
- Filters do not work at all
- Items can only stay in the shopping cart for 30min
- Can't 'heart' or bookmark items
- App logs me out or says password is wrong
- Can't even log in
- Stuck on verification code page
- App needs work
- Same interface as website, underwhelming UX
- Used to keep me logged in, now prompts to log in each time
- Face recognition option disappeared
Requested features
20 requests- Fix app glitches and crashes
- Improve app loading times
- Implement a 'notify me when available' feature
- Bring back option to purchase additional items during rentals
- Increase inventory and selection
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- Add a back button in the app
- Improve login process (verification code issues)
- Allow users to stay logged in
- Fix cart expiring issue
- Improve filters and search functionality
- Offer size exchanges
- Provide a customer service phone number
- Allow unlimited rentals per month
- Bring back the old subscription model
- Improve quality of clothing
- Ensure items are properly cleaned and checked
- More transparency on drop box returns
- Fix billing issues and provide refunds
- Improve customer service responsiveness and helpfulness
- Make app interface more intuitive
In-app purchases
Return Valets
No in-app purchases
FashionPass
No in-app purchases
